THERMOCOOL® SMART TOUCH¿ ELECTROPHYSIOLOGY CATHETER
Report
- Report Number
- 2029046-2019-02879
- Event Type
- Malfunction
- Date Received
- March 28, 2019
- Date of Event
- January 25, 2019
- Report Date
- January 27, 2019
- Manufacturer
- BIOSENSE WEBSTER INC
- Product Code
- LPB
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER
Narratives
INVESTIGATION SUMMARY- IT WAS REPORTED THAT A PATIENT UNDERWENT AN UNKNOWN PROCEDURE WITH A THERMOCOOL® SMART TOUCH¿ ELECTROPHYSIOLOGY CATHETER. IT WAS REPORTED THAT DURING THE PROCEDURE, THERE WAS AN ERROR CODE WAS 106 DISPLAYED, MAGNETIC SENSOR ERROR. A SECOND CATHETER WAS USED TO COMPLETE THE PROCEDURE. THERE WAS NO PATIENT CONSEQUENCE. THE DEVICE WAS VISUALLY INSPECTED, AND REDDISH MATERIAL WAS FOUND INSIDE THE PEBAX ALSO THE PEBAX WAS FOUND DAMAGE WITH TWO HOLES. THEN, MAGNETIC SENSOR FUNCTIONALITY WAS TESTED ON CARTO AND THE CATHETER FAILED, ERROR 106 WAS OBSERVED. A FAILURE ANALYSIS WAS PERFORMED, AND THE CATHETER WAS DISSECTED ON THE TIP AREA, LOSS OF ELECTRICAL CONTINUITY AT THE SENSOR WAS FOUND, IT WAS DETERMINED THAT THE ROOT CAUSE WAS AN INTERNAL FAILURE OF THE SENSOR. A MANUFACTURING RECORD EVALUATION WAS PERFORMED, AND NO INTERNAL ACTIONS RELATED TO THE REPORTED COMPLAINT WERE IDENTIFIED. THE CUSTOMER COMPLAINT WAS CONFIRMED. IMPROVEMENTS HAVE BEEN IMPLEMENTED TO REDUCE MAGNETIC AND FORCE SENSOR INTERNAL ISSUES. THIS ISSUE IS HIGHLY DETECTABLE BY THE PHYSICIAN. THE ROOT CAUSE OF THE DAMAGE ON PEBAX CANNOT BE RELATED TO THE MANUFACTURING PROCESS SINCE THERE IS EVIDENCE THAT THE DEVICE WAS MANUFACTURED IN ACCORDANCE WITH DOCUMENTED SPECIFICATION AND PROCEDURES, IT COULD BE RELATED TO THE HANDLING OF THE DEVICE DURING THE PROCEDURE, HOWEVER, THIS CANNOT BE CONCLUSIVELY DETERMINED. MANUFACTURER'S REFERENCE #(B)(4).
THE BIOSENSE WEBSTER, INC. PRODUCT ANALYSIS LAB RECEIVED THE DEVICE FOR EVALUATION. THE ANALYSIS HAS BEGUN BUT IS NOT COMPLETED AT THIS TIME. WHEN THE INVESTIGATIONAL ANALYSIS HAS BEEN COMPLETED, A SUPPLEMENTAL 3500A REPORT WILL BE SUBMITTED. A MANUFACTURING RECORD EVALUATION WAS PERFORMED FOR THE FINISHED DEVICE 30107724M NUMBER, AND NO INTERNAL ACTIONS WAS FOUND DURING THE REVIEW. MANUFACTURER'S REFERENCE # (B)(4).
IT WAS REPORTED THAT A PATIENT UNDERWENT AN UNKNOWN PROCEDURE WITH A THERMOCOOL® SMART TOUCH¿ ELECTROPHYSIOLOGY CATHETER AND THE BIOSENSE WEBSTER, INC. PRODUCT ANALYSIS LAB FOUND THAT THE CLEAR PEBAX SLEEVE HAS TWO DAMAGED AREAS. INITIALLY, IT WAS REPORTED THAT DURING THE PROCEDURE, THERE WAS AN ERROR CODE WAS 106 DISPLAYED, MAGNETIC SENSOR ERROR. A SECOND CATHETER WAS USED TO COMPLETE THE PROCEDURE. THERE WAS NO PATIENT CONSEQUENCE. THE ERROR CODE 106 WHICH DISPLAYED WAS ASSESSED AS NOT REPORTABLE AS THE WARNING FUNCTIONED AS INTENDED. THE BIOSENSE WEBSTER, INC. PRODUCT ANALYSIS LAB RECEIVED THE DEVICE FOR EVALUATION AND FOUND ON MARCH 2, 2019, THAT THE CLEAR PEBAX SLEEVE HAS TWO DAMAGED AREAS. THE FIRST ONE WAS APPROXIMATELY 5.1 MM AND THE SECOND ONE WAS 5.2 MM FROM THE PROXIMAL END OF THE TIP DOME. DEFLECTED POSITION CLOSE-UP OF THE DAMAGED AREA AT 5.2 MM FROM THE PROXIMAL END OF THE TIP DOME HAS A HOLE. THE EVENT WAS ORIGINALLY CONSIDERED NOT REPORTABLE. HOWEVER, BIOSENSE WEBSTER BECAME AWARE OF THE DAMAGE TO THE CLEAR PEBAX SLEEVE ON MARCH 2, 2019 AND HAVE ASSESSED THIS ISSUE AS REPORTABLE. THE AWARENESS DATE IS MARCH 2, 2019 FOR THIS ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 254095 | THERMOCOOL® SMART TOUCH¿ ELECTROPHYSIOLOGY CATHETER | SIMILAR DEVICE D133601, PMA # P030031/S053 | LPB | BIOSENSE WEBSTER INC | 30107724M |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |