FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8455590 · Received March 27, 2019

Report

Report Number
3013756811-2019-15058
Event Type
Malfunction
Date Received
March 27, 2019
Date of Event
March 8, 2019
Report Date
March 27, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007257
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE CARTRIDGE ALARMS (ALARM 05 AND 06) OCCURRED. REPORTEDLY, THE CUSTOMER HAD FOLLOWED THE PROMPTS WHEN LOADING THE CARTRIDGES AND WAS NOT OUTSIDE THE PUMPS ALLOWABLE ALTITUDE OPERATING RANGE. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED BETWEEN 123-126 MG/DL. CUSTOMER HAD MANUAL INJECTIONS AVAILABLE FOR ALTERNATE INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
249606 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007257

Patients

Seq Age Sex Outcome Treatment
1 69 YR