PACKAGE,500P,PP03,INTL EN,500-BAS-SP-10
Report
- Report Number
- 3004123209-2019-00110
- Event Type
- Malfunction
- Date Received
- March 18, 2019
- Date of Event
- March 1, 2019
- Report Date
- May 22, 2019
- Manufacturer
- HEARTSINE TECHNOLOGIES LTD
- Product Code
- MKJ
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SG
- Reporter Occupation
- OTHER
Narratives
THE DEVICE HISTORY RECORDS FOR THE SAM 500P DEVICE AND PAD-PAK WERE REVIEWED AND THIS CONFIRMED THAT ALL MANUFACTURING AND QUALITY CHECKS AND TEST HAD BEEN SUCCESSFULLY COMPLETED. THE SAM 500P PASSED ¿OUT QAT FROM HEARTSINE TECHNOLOGIES ON THE 12TH NOVEMBER 2012. THE DEVICE WAS RETURNED WITH THE REPORTED FAULT ¿SHOCK BUTTON FAULTY¿. INFORMATION FROM THE HISTORY LOG SHOWS THAT THE DEVICE SUCCESSFULLY RECORDS SELF-TESTS FROM THE FIRST PAD-PAK INSTALLATION DATE ON THE 22ND JANUARY 2013 UP TO THE LAST LOG ENTRY PRIOR TO RECEIPT AT HEARTSINE ON THE 10TH MARCH 2019. THE DEVICE WAS TEMPERATURE CYCLED BETWEEN 0°C AND 50°C FOR 48 HOURS WHILE PERFORMING A SELF-TEST EVERY 20 MINUTES. THIS IS EQUIVALENT TO APPROXIMATELY 33 MONTHS OF NORMAL USE WITHOUT FAULT. FURTHER INFORMATION OBTAINED FROM THE DISTRIBUTOR, HTM MEDICO, STATED THE FAULTS WERE DISCOVERED DURING ROUTINE TESTING OF THE DEVICE ON SAVEREVO IN WHICH THE SHOCK BUTTON WAS TESTED (SEE ATTACHED DISTRIBUTOR EMAIL [4]). THE SHOCK BUTTON WAS VERIFIED DURING THE INVESTIGATION AND USING THE SAVEREVO DIAGNOSTIC TOOL DURING TESTING. THEREFORE, IT IS POSSIBLE THAT INCORRECT USE OF SAVEREVO DIAGNOSTIC TEST TOOL MAY HAVE CAUSED THE REPORTED ISSUE. THE RETURNED SAM 500P IS NOW OUTSIDE OF ITS WARRANTY PERIOD AND WILL BE SCRAPPED.
EXEMPTION NUMBER E2015058. HEARTSINE TECHNOLOGIES LTD (MANUFACTURER) IS SUBMITTING THE REPORT ON BEHALF OF HEARTSINE TECHNOLOGIES LLC (IMPORTER).
SHOCK BUTTON FAULTY. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.
SHOCK BUTTON FAULTY. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 223921 | PACKAGE,500P,PP03,INTL EN,500-BAS-SP-10 | AUTOMATED EXTERNAL DEFIBRILLATOR | MKJ | HEARTSINE TECHNOLOGIES LTD |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |