FDA Adverse Event Malfunction Summary report: N

PACKAGE,500P,PP03,INTL EN,500-BAS-SP-10

MDR report key: 8428875 · Received March 18, 2019

Report

Report Number
3004123209-2019-00110
Event Type
Malfunction
Date Received
March 18, 2019
Date of Event
March 1, 2019
Report Date
May 22, 2019
Manufacturer
HEARTSINE TECHNOLOGIES LTD
Product Code
MKJ
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SG
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE HISTORY RECORDS FOR THE SAM 500P DEVICE AND PAD-PAK WERE REVIEWED AND THIS CONFIRMED THAT ALL MANUFACTURING AND QUALITY CHECKS AND TEST HAD BEEN SUCCESSFULLY COMPLETED. THE SAM 500P PASSED ¿OUT QAT FROM HEARTSINE TECHNOLOGIES ON THE 12TH NOVEMBER 2012. THE DEVICE WAS RETURNED WITH THE REPORTED FAULT ¿SHOCK BUTTON FAULTY¿. INFORMATION FROM THE HISTORY LOG SHOWS THAT THE DEVICE SUCCESSFULLY RECORDS SELF-TESTS FROM THE FIRST PAD-PAK INSTALLATION DATE ON THE 22ND JANUARY 2013 UP TO THE LAST LOG ENTRY PRIOR TO RECEIPT AT HEARTSINE ON THE 10TH MARCH 2019. THE DEVICE WAS TEMPERATURE CYCLED BETWEEN 0°C AND 50°C FOR 48 HOURS WHILE PERFORMING A SELF-TEST EVERY 20 MINUTES. THIS IS EQUIVALENT TO APPROXIMATELY 33 MONTHS OF NORMAL USE WITHOUT FAULT. FURTHER INFORMATION OBTAINED FROM THE DISTRIBUTOR, HTM MEDICO, STATED THE FAULTS WERE DISCOVERED DURING ROUTINE TESTING OF THE DEVICE ON SAVEREVO IN WHICH THE SHOCK BUTTON WAS TESTED (SEE ATTACHED DISTRIBUTOR EMAIL [4]). THE SHOCK BUTTON WAS VERIFIED DURING THE INVESTIGATION AND USING THE SAVEREVO DIAGNOSTIC TOOL DURING TESTING. THEREFORE, IT IS POSSIBLE THAT INCORRECT USE OF SAVEREVO DIAGNOSTIC TEST TOOL MAY HAVE CAUSED THE REPORTED ISSUE. THE RETURNED SAM 500P IS NOW OUTSIDE OF ITS WARRANTY PERIOD AND WILL BE SCRAPPED.

Additional Manufacturer Narrative · 0

EXEMPTION NUMBER E2015058. HEARTSINE TECHNOLOGIES LTD (MANUFACTURER) IS SUBMITTING THE REPORT ON BEHALF OF HEARTSINE TECHNOLOGIES LLC (IMPORTER).

Description of Event or Problem · 0

SHOCK BUTTON FAULTY. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.

Description of Event or Problem · 0

SHOCK BUTTON FAULTY. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
223921 PACKAGE,500P,PP03,INTL EN,500-BAS-SP-10 AUTOMATED EXTERNAL DEFIBRILLATOR MKJ HEARTSINE TECHNOLOGIES LTD

Patients

Seq Age Sex Outcome Treatment
1