FDA Adverse Event Malfunction Summary report: N

ADVANCED PERSONAL DOUBLE BREASTPUMP (WITHOUT BATTERY PACK)

MDR report key: 8418057 · Received March 13, 2019

Report

Report Number
1419937-2019-00038
Event Type
Malfunction
Date Received
March 13, 2019
Date of Event
March 4, 2019
Manufacturer
MEDELA LLC
Product Code
HGX
UDI-DI
00020451570181
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REFUSED TO RETURN THE POWER SUPPLY FOR TESTING/EVALUATION AND CUSTOMER SERVICE PROVIDED THE CUSTOMER WITH INFORMATION REGARDING HOW TO PURCHASE A REPLACEMENT POWER SUPPLY. THE ISSUE WITH A DAMAGED REV N POWER SUPPLY FOR THE PUMP IN STYLE DEVICE WAS ADDRESSED IN INVESTIGATION (B)(4), WHICH WAS TRENDED AS PART OF THE EFFECTIVENESS CHECK FOR(B)(4) , WHICH FOUND THAT THE POWER SUPPLIES WERE BEING DAMAGED DURING SHIPMENT FROM THE MANUFACTURER TO MEDELA. AS A PART OF ROUTINE CONTINUOUS IMPROVEMENT ACTIVITIES, THE REV N POWER SUPPLY WAS REPLACED WITH A REV P POWER SUPPLY, MANUFACTURED UNDER A REVISED DESIGN AND BY A DIFFERENT MANUFACTURER.

Description of Event or Problem · 1

ON (B)(6) 2019, THE CUSTOMER ALLEGED TO MEDELA LLC THAT HER PUMP IN STYLE BREAST PUMP POWER SUPPLY HAD BROKEN APART DURING STORAGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
211407 ADVANCED PERSONAL DOUBLE BREASTPUMP (WITHOUT BATTERY PACK) PUMP, BREAST, POWERED HGX MEDELA LLC 57018W NA 00020451570181

Patients

Seq Age Sex Outcome Treatment
1