ADVANCED PERSONAL DOUBLE BREASTPUMP (WITHOUT BATTERY PACK)
Report
- Report Number
- 1419937-2019-00038
- Event Type
- Malfunction
- Date Received
- March 13, 2019
- Date of Event
- March 4, 2019
- Manufacturer
- MEDELA LLC
- Product Code
- HGX
- UDI-DI
- 00020451570181
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
THE CUSTOMER REFUSED TO RETURN THE POWER SUPPLY FOR TESTING/EVALUATION AND CUSTOMER SERVICE PROVIDED THE CUSTOMER WITH INFORMATION REGARDING HOW TO PURCHASE A REPLACEMENT POWER SUPPLY. THE ISSUE WITH A DAMAGED REV N POWER SUPPLY FOR THE PUMP IN STYLE DEVICE WAS ADDRESSED IN INVESTIGATION (B)(4), WHICH WAS TRENDED AS PART OF THE EFFECTIVENESS CHECK FOR(B)(4) , WHICH FOUND THAT THE POWER SUPPLIES WERE BEING DAMAGED DURING SHIPMENT FROM THE MANUFACTURER TO MEDELA. AS A PART OF ROUTINE CONTINUOUS IMPROVEMENT ACTIVITIES, THE REV N POWER SUPPLY WAS REPLACED WITH A REV P POWER SUPPLY, MANUFACTURED UNDER A REVISED DESIGN AND BY A DIFFERENT MANUFACTURER.
ON (B)(6) 2019, THE CUSTOMER ALLEGED TO MEDELA LLC THAT HER PUMP IN STYLE BREAST PUMP POWER SUPPLY HAD BROKEN APART DURING STORAGE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 211407 | ADVANCED PERSONAL DOUBLE BREASTPUMP (WITHOUT BATTERY PACK) | PUMP, BREAST, POWERED | HGX | MEDELA LLC | 57018W | NA | 00020451570181 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |