FDA Adverse Event Injury Summary report: N

DARIO BLOOD GLUCOSE MONITORING SYSTEM

MDR report key: 8389341 · Received March 5, 2019

Report

Report Number
3010606081-2019-00007
Event Type
Injury
Date Received
March 5, 2019
Date of Event
February 6, 2019
Report Date
March 5, 2019
Manufacturer
LABSTYLE INNOVATIONS LTD.
Product Code
NBW
PMA / PMN Number
K150817
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

ON (B)(6) 2019, THE USER CONTACTED DARIO TO CONSULT REGARDING INCONSISTENT BLOOD GLUCOSE READINGS. PRIOR TO CONTACTING DARIO, THE USER VISITED HIS DOCTOR IN ORDER TO DOUBLE CHECK HIS BLOOD GLUCOSE LEVELS BECAUSE OF THE INCONSISTENT READINGS. WHILE ON THE CALL WITH DARIO, THE USER WAS TRAINED ON BLOOD GLUCOSE MEASURING USING THE DARIO METER. IN ADDITION, HE WAS INSTRUCTED TO OPEN A NEW CARTRIDGE OF TEST STRIPS. THE ISSUE WAS RESOLVED WITH THE NEW STRIPS. NO DEVICE PROBLEM WAS DETECTED; NOT ENOUGH INFORMATION REGARDING THE INITIALLY USED STRIPS TO INVESTIGATE. THE USER DID NOT CALL BACK FOR FURTHER ASSISTANCE. FOLLOW UP ATTEMPT WITH THE CUSTOMER WAS MADE, HOWEVER, NO RESPONSE HAS BEEN RECEIVED TO DATE. AS PER DARIO SYSTEM LOGS, THE USER KEPT USING HIS DARIO METER TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
182271 DARIO BLOOD GLUCOSE MONITORING SYSTEM NBW NBW LABSTYLE INNOVATIONS LTD. 1021-02 1803171

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization