FDA Adverse Event Malfunction Summary report: N

HANDPIECE MICS

MDR report key: 8387246 · Received March 4, 2019

Report

Report Number
3005985723-2019-00194
Event Type
Malfunction
Date Received
March 4, 2019
Date of Event
February 11, 2019
Report Date
November 3, 2019
Manufacturer
MAKO SURGICAL CORP.
Product Code
OLO
UDI-DI
00848486030193
PMA / PMN Number
K142530
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

REPORTED EVENT: IT WAS REPORTED THAT NOTICED AFTER THE CASE THAT THERE WAS GREASE ON THE MICS AND LOOKED INSIDE AND IT LOOKED DAMAGED. PRODUCT EVALUATION AND RESULTS: AS PER WORK ORDER (B)(4) AND CASE NUMBER (B)(4) THE ALLEGED FAILURE MODE WAS CONFIRMED. LOT #4202665 - RMA #(B)(4). UNABLE TO REPAIR MICS AS WITH THE NEW CABLE DID NOT FIX THE ISSUE. DISPOSITION - (RETURN TO VENDOR). RTV REASON: INTERNAL ISSUE WITH MICS. THE ALLEGED FAILURE WAS CONFIRMED. PRODUCT HISTORY REVIEW: REVIEW OF THE PRODUCT HISTORY RECORDS INDICATE (B)(4) DEVICES WERE MANUFACTURED UNDER LOT K0A3B AND (B)(4) DEVICES WERE ACCEPTED INTO FINAL STOCK ON 08/23/2017. REVIEW OF QT 17- 08 - 0083 REVEALED THAT THE NON-CONFORMANCE IS NOT RELATED TO THE FAILURE ALLEGED IN THIS COMPLIANT. COMPLAINT HISTORY REVIEW: A REVIEW OF COMPLAINTS IN CATSWEB AND TRACKWISE RELATED TO P/N 209063, LOT K0A3B SHOWS NO ADDITIONAL COMPLAINTS RELATED TO THE FAILURE IN THIS INVESTIGATION. CONCLUSIONS: THE ALLEGED FAILURE MODE WAS CONFIRMED. CORRECTIVE ACTION/PREVENTIVE ACTION: NO ACTION IS REQUIRED AT THIS TIME AS THERE IS NO INDICATION TO SUGGEST A PRODUCT NON-CONFORMITY OR UNANTICIPATED HAZARD.

Description of Event or Problem · 0

NOTICED AFTER THE CASE THAT THERE WAS GREASE ON THE MICS AND LOOKED INSIDE AND IT LOOKED DAMAGED. CASE TYPE: TKA.

Additional Manufacturer Narrative · 1

AS PART OF THE NORMAL COMPLAINT FOLLOW-UP, AN EVALUATION OF THE EVENT HAS BEEN INITIATED BY MAKO SURGICAL. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 1

NOTICED AFTER THE CASE THAT THERE WAS GREASE ON THE MICS AND LOOKED INSIDE AND IT LOOKED DAMAGED. CASE TYPE: TKA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
180807 HANDPIECE MICS STEREOTAXIC DEVICE, ROBOTICS OLO MAKO SURGICAL CORP. 42010817 00848486030193

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization