HANDPIECE MICS
Report
- Report Number
- 3005985723-2019-00194
- Event Type
- Malfunction
- Date Received
- March 4, 2019
- Date of Event
- February 11, 2019
- Report Date
- November 3, 2019
- Manufacturer
- MAKO SURGICAL CORP.
- Product Code
- OLO
- UDI-DI
- 00848486030193
- PMA / PMN Number
- K142530
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER
Narratives
REPORTED EVENT: IT WAS REPORTED THAT NOTICED AFTER THE CASE THAT THERE WAS GREASE ON THE MICS AND LOOKED INSIDE AND IT LOOKED DAMAGED. PRODUCT EVALUATION AND RESULTS: AS PER WORK ORDER (B)(4) AND CASE NUMBER (B)(4) THE ALLEGED FAILURE MODE WAS CONFIRMED. LOT #4202665 - RMA #(B)(4). UNABLE TO REPAIR MICS AS WITH THE NEW CABLE DID NOT FIX THE ISSUE. DISPOSITION - (RETURN TO VENDOR). RTV REASON: INTERNAL ISSUE WITH MICS. THE ALLEGED FAILURE WAS CONFIRMED. PRODUCT HISTORY REVIEW: REVIEW OF THE PRODUCT HISTORY RECORDS INDICATE (B)(4) DEVICES WERE MANUFACTURED UNDER LOT K0A3B AND (B)(4) DEVICES WERE ACCEPTED INTO FINAL STOCK ON 08/23/2017. REVIEW OF QT 17- 08 - 0083 REVEALED THAT THE NON-CONFORMANCE IS NOT RELATED TO THE FAILURE ALLEGED IN THIS COMPLIANT. COMPLAINT HISTORY REVIEW: A REVIEW OF COMPLAINTS IN CATSWEB AND TRACKWISE RELATED TO P/N 209063, LOT K0A3B SHOWS NO ADDITIONAL COMPLAINTS RELATED TO THE FAILURE IN THIS INVESTIGATION. CONCLUSIONS: THE ALLEGED FAILURE MODE WAS CONFIRMED. CORRECTIVE ACTION/PREVENTIVE ACTION: NO ACTION IS REQUIRED AT THIS TIME AS THERE IS NO INDICATION TO SUGGEST A PRODUCT NON-CONFORMITY OR UNANTICIPATED HAZARD.
NOTICED AFTER THE CASE THAT THERE WAS GREASE ON THE MICS AND LOOKED INSIDE AND IT LOOKED DAMAGED. CASE TYPE: TKA.
AS PART OF THE NORMAL COMPLAINT FOLLOW-UP, AN EVALUATION OF THE EVENT HAS BEEN INITIATED BY MAKO SURGICAL. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.
NOTICED AFTER THE CASE THAT THERE WAS GREASE ON THE MICS AND LOOKED INSIDE AND IT LOOKED DAMAGED. CASE TYPE: TKA.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 180807 | HANDPIECE MICS | STEREOTAXIC DEVICE, ROBOTICS | OLO | MAKO SURGICAL CORP. | 42010817 | 00848486030193 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Hospitalization |