FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000SR ANALYZER

MDR report key: 8384778 · Received March 2, 2019

Report

Report Number
1628664-2019-00178
Event Type
Malfunction
Date Received
March 2, 2019
Date of Event
February 19, 2019
Report Date
April 1, 2019
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
JJE
UDI-DI
00380740006235
PMA / PMN Number
K983212
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

FURTHER INVESTIGATION OF THE CUSTOMER ISSUE INCLUDED A REVIEW OF THE COMPLAINT TEXT, A SEARCH FOR SIMILAR COMPLAINTS, REVIEW OF INSTRUMENT LOGS, A REVIEW OF LABELING AND INSTRUMENT SERVICE. NO ADVERSE TREND WAS IDENTIFIED FOR THE CUSTOMER'S ISSUE. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. THE FIELD SERVICE TECHNICIAN REPLACED THE TUBING, ARM TO INSTRUMENT (PART NUMBER 7-92484-02) AND COUPLINGS, 1/4 INCH (ROHS)_PART NUMBER 7-207312-02 WHICH RESOLVED THE ISSUE. A SERVICE HISTORY REVIEW FOR THE ISR55295 REVEALED NO ADDITIONAL ISSUES WERE REPORTED FOLLOWING THE REPLACEMENT OF THE PARTS. BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS' COMPLAINT INVESTIGATION NO PRODUCT DEFICIENCY WAS IDENTIFIED.

Additional Manufacturer Narrative · 1

ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE. AN EVALUATION IS IN PROCESS. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER EXPERIENCED A SPLASH ABOVE THE NECK FROM THE ARCHITECT I2000SR ANALYZER WHEN TUBING CAME LOOSE. NO KNOWN TREATMENT WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
177711 ARCHITECT I2000SR ANALYZER AUTOMATED IMMUNOASSAY ANALYZER JJE ABBOTT MANUFACTURING INC 00380740006235

Patients

Seq Age Sex Outcome Treatment
1