FDA Adverse Event Malfunction Summary report: N

FREEMIE PUMP

MDR report key: 8384460 · Received March 2, 2019

Report

Report Number
3007602316-2019-00003
Event Type
Malfunction
Date Received
March 2, 2019
Date of Event
November 19, 2018
Report Date
November 19, 2018
Manufacturer
DAO HEALTH
Product Code
HGX
UDI-DI
00851690007455
PMA / PMN Number
K172772
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NONE.

Description of Event or Problem · 1

ON (B)(6) 2018 - CUSTOMER REPORTED THAT DEVICE WAS OVERHEATING. DEVICE WAS CLASSIFIED AS A "PUMP NOT WORKING" PER MDR ASSESSMENT THIS EVENT WAS NOT REPORTABLE. ON 12/03/2018 - DEVICE RECEIVED BY DAO HEALTH. ON 12/12/2018 - DEVICE WAS INVESTIGATED AND FOUND TO BE "LOW SUCTION MOTOR AND NOT GETTING POWER FROM THE BOARD (DID INITIALLY, THEN STOPPED). MOTOR RUNS ON THE POWER SUPPLY (BUT ONLY MAKES ABOUT 3 INHG). THE BOARD MAKES 6 VOLTS WHEN MEASURED AT THE PINS BUT DOES NOT RUN THE MOTOR." ON 02/04/2019 - DURING REVIEW OF THE ENGINEERING LOG, ENGINEERING DECIDED TO REVIEW THIS COMPLAINT AGAIN AND EXAMINED THE DEVICE. FURTHER INVESTIGATION DETERMINED THE "Q5 CHIP LOOKS LIKE IT MIGHT BE A LITTLE FRIED". FAILURE OF THE Q5 CHIP IS THE ROOT CAUSE FOR DAO HEALTH COMPLAINT CODE "SMOKING PUMP". ENGINEERING PROMPTLY NOTIFIED QUALITY SO THAT MDR COULD BE FILED. ON 02/04/2019 - BASED ON NEW INFORMATION, QUALITY BEGAN COLLECTION INFORMATION SO AN MDR COULD BE FILED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
177461 FREEMIE PUMP FREEMIE LIBERTY DELUXE SET HGX DAO HEALTH FG077 16.07.18-10 00851690007455

Patients

Seq Age Sex Outcome Treatment
1 Other