FDA Adverse Event Malfunction Summary report: N

ARCHITECT I1000SR ANALYZER

MDR report key: 8384049 · Received March 1, 2019

Report

Report Number
1628664-2019-00173
Event Type
Malfunction
Date Received
March 1, 2019
Report Date
March 12, 2019
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
JJE
UDI-DI
00380740001537
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SZ
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

FURTHER INVESTIGATION OF THE CUSTOMER ISSUE INCLUDED A REVIEW OF THE COMPLAINT TEXT, A SEARCH FOR SIMILAR COMPLAINTS, REVIEW OF INSTRUMENT LOGS, A REVIEW OF LABELING AND INSTRUMENT SERVICE. NO ADVERSE TREND WAS IDENTIFIED FOR THE CUSTOMER'S ISSUE. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. THE ISSUE WAS RESOLVED BY REPLACING MULTIPLE PARTS: PRE TRIGGER PUMP PART NUMBER 7-96345-01, VALVE MANIFOLD KIT PART NUMBER 7-77612-03 AND VALVE, BYPASS, PART NUMBER 7-200607-01. BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS' COMPLAINT INVESTIGATION NO PRODUCT DEFICIENCY WAS IDENTIFIED.

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED (B)(6) TOXO IGG, HBCAB-IGM, CMV IGG, HBSAG AND HIV RESULTS FOR MULTIPLE PATIENTS ON THE ARCHITECT I1000SR ANALYZER. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED. INSTRUMENT MAINTENANCE INCLUDING REPLACEMENT OF THE SYRINGE AND VORTEXER ON (B)(6) 2019 APPEARS TO HAVE RESOLVED THE ISSUE. THE CUSTOMER CONFIRMS THERE HAVE BEEN NO MORE DISCREPANT DATA AS OF (B)(6) 2019. THE COMPLETE PRODUCT EVALUATION IS STILL IN PROCESS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
176841 ARCHITECT I1000SR ANALYZER AUTOMATED IMMUNOASSAY ANALYZER JJE ABBOTT MANUFACTURING INC 00380740001537

Patients

Seq Age Sex Outcome Treatment
1