FDA Adverse Event Malfunction Summary report: N

MTS PIPETTE

MDR report key: 836991 · Received February 23, 2007

Report

Report Number
9681721-2007-00005
Event Type
Malfunction
Date Received
February 23, 2007
Date of Event
January 3, 2007
Report Date
February 21, 2007
Manufacturer
BIOHIT OYJ
Product Code
JTC
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THAT THE BIOHIT PIPETTOR DID NOT FUNCTION PROPERLY, NOT DISPENSING THE CORRECT AMOUNT OF FLUID. NO DEFINITIVE ROOT CAUSE WAS DETERMINED. THE CUSTOMER ABORTED ALL TESTING, PREVENTING ERRONEOUS RESULTS FROM BEING REPORTED. BIOHIT PRODUCT LABELING INSTRUCTS THE CUSTOMER TO PERFORM QC DEPENDANT ON LAB POLICY. MTS GEL CARD LABELING INSTRUCTS THE CUSTOMER TO PERFORM DAILY USE QC PRIOR TO TESTING. IF THE PIPETTOR'S VOLUME DELIVERY IS SIGNIFICANTLY INACCURATE OR THE PIPETTOR CONSISTENTLY DISPENSES A SIGNIFICANTLY INCORRRECT AMOUNT OF VOLUME, QC WILL FAIL, PREVENTING TESTING FROM OCCURRING, AND ERRONEOUS RESULTS FROM BEING REPORTED. CUSTOMER ISSUE RESOLVED VIA PRODUCT REPLACEMENT. THE CUSTOMER COMPLAINT WAS CONFIRMED.

Description of Event or Problem · 1

PIPETTE IS REPORTED TO NOT BE FUNCTIONING PROPERLY. PIPETTE SOMETIMES DISPENSES LESS THAN CORRECT VOLUMES AND SOMETIMES WORKS FINE BUT SLOW. (AS OBSERVED) WHEN DISPENSING, CUSTOMER INDICATED HEARING A NOISE COMING FROM THE PIPETTE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MTS PIPETTE ELECTRONIC PIPETTOR JTC BIOHIT OYJ 710142MT NA

Patients

Seq Age Sex Outcome Treatment
1 *