FDA Adverse Event Malfunction Summary report: N

CELL-DYN 3700 SL ANALYZER

MDR report key: 8362894 · Received February 22, 2019

Report

Report Number
2919069-2019-00006
Event Type
Malfunction
Date Received
February 22, 2019
Report Date
August 25, 2019
Manufacturer
ABBOTT DIAGNOSTICS DIVISION
Product Code
GKZ
UDI-DI
00380740002732
PMA / PMN Number
K991605
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE INITIAL MEDICAL DEVICE REPORT WAS SUBMITTED WITH AN INCORRECT SUBMISSION NUMBER IN IND. THE PMA/510K WAS CHANGED FROM K980614 TO K991605. NO FURTHER UPDATES WERE NECESSARY.

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. PATIENT INFORMATION: NO PATIENTS INVOLVED.

Additional Manufacturer Narrative · 1

THE ISSUE WAS RESOLVED BY REPLACING THE POWER SUPPLY. A REVIEW OF SERVICE TICKETS FOR THE CELL-DYN 3700 SL SERIAL (B)(4) DID NOT IDENTIFY ANY TICKETS RELATED TO THE ISSUE. REVIEW OF COMPLAINT AND TRENDING DATA FOR THE POWER SUPPLY DID NOT IDENTIFY ANY ISSUES OR TRENDS ASSOCIATED WITH THE CUSTOMER'S ISSUE. A REVIEW OF THE CELL-DYN 3700 SL TRACKING AND TRENDING DATA DID NOT IDENTIFY ANY ADVERSE TRENDS OR ABNORMAL COMPLAINT ACTIVITY. LABELING WAS REVIEWED AND SUFFICIENTLY ADDRESSES THE CUSTOMER'S ISSUE. BASED ON THE AVAILABLE INFORMATION AND THIS INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY OF THE CELL-DYN 3700 SL ANALYZER WAS IDENTIFIED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT AFTER SYSTEM ACTIVATION, SMOKE WAS OBSERVED FROM THE CELL-DYN 3700 SL ANALYZER. THERE WAS NO REPORT OF INJURY OR ADVERSE IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
156803 CELL-DYN 3700 SL ANALYZER AUTOMATED HEMATOLOGY ANALYZER, GKZ ABBOTT DIAGNOSTICS DIVISION 00380740002732

Patients

Seq Age Sex Outcome Treatment
1