FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 8359007 · Received February 21, 2019

Report

Report Number
3013756811-2019-08509
Event Type
Malfunction
Date Received
February 21, 2019
Date of Event
January 29, 2019
Report Date
February 21, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004781
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP BATTERY WAS INTERMITTENTLY OBSERVED TO BE DEPLETING RAPIDLY, WHICH LED TO INTERMITTENT PUMP SHUTDOWNS. THE CUSTOMER PROVIDED A BLOOD GLUCOSE RANGE OF 172-203 MG/DL. TANDEM TECHNICAL SUPPORT INSTRUCTED THE CUSTOMER TO CHARGE THE PUMP COMPLETELY AND MONITOR THE BATTERY PERFORMANCE. CUSTOMER ACKNOWLEDGED. UPON FOLLOW UP, THE CUSTOMER INDICATED THAT THE BATTERY DEPLETION RATE WAS WITHIN NORMAL PARAMETERS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
153034 T:SLIM X2 INSULIN PUMP INSULIN PUMP LZG TANDEM DIABETES CARE 1000096 00852162004781

Patients

Seq Age Sex Outcome Treatment
1 56 YR