LIGHTSHEER (ALL MODELS)
Report
- Report Number
- 2914019-2007-00010
- Event Type
- Other
- Date Received
- April 3, 2007
- Date of Event
- January 29, 2007
- Report Date
- April 3, 2007
- Manufacturer
- LUMENIS, INC.
- Product Code
- GEX
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KY, US
- Reporter Occupation
- NURSE
Narratives
THE TREATMENT PARAMETERS REPORTED BY THE CUSTOMER WERE CONSISTENT WITH THE LUMENIS PHYSICIAN RECOMMENDED FLUENCES FOR THE REPORTED SKIN TYPES. THE LIGHTSHEER DEVICE WAS EVALUATED BY LUMENIS SERVICE. THE SERVICE REPORT DESCRIBED TWO PROBLEMS THAT CAN CAUSE OR CONTRIBUTE TO BURNS: SPOTS ON THE SAPPHIRE TIP AND A KINKED UMBILICAL WHICH WAS ASSOCIATED WITH LOW COOLANT FLOW FROM THE HANDPIECE PUMP. THESE PROBLEMS APPEAR TO BE THE ROOT CAUSE OF THE INCIDENT. THE SERVICE DEPOT CLEANED THE SAPPHIRE TIP THOROUGHLY AND REPLACED THE UMBILICAL ASSEMBLY. OTHER REPAIRS NOT RELATED TO THE SAFETY COMPLAINT WERE PERFORMED AS INDICATED.
CUSTOMER REPORTED IN 2007 THAT CHILL TIP WAS BECOMING HOT (NO INJURIES REPORTED). CUSTOMER REQUESTED LOANER WHICH WAS PROVIDED, BUT CUSTOMER DEVICE WAS NOT RECEIVED AT SERVICE DEPOT UNTIL 03/06/2007. CUSTOMER REPORTED THE SAFETY COMPLAINT (2 PT'S BURNED OR BLISTERED) THE SAME DAY. MDR REPORTABLE DUE TO MEDICAL INTERVENTION INFO PROVIDED ON THE SAME DAY (ORAL STEROID- PREDNISONE AND/OR MEDROL- WAS PRESCRIBED FOR PT 1). AS OF THAT SAME DAY, CUSTOMER REPORTED THAT THE BURNS WERE RESOLVING WITH SCABBING; PT 1 ALSO HAD 3 SPOTS OF HYPERPIGMENTATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | LIGHTSHEER (ALL MODELS) | OTHER | GEX | LUMENIS, INC. | LIGHTSHEER ET | * |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 46 YR | Required Intervention | NONE REPORTED | |
| 2 | 34 YR | Required Intervention |