FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8343269 · Received February 15, 2019

Report

Report Number
3013756811-2019-05969
Event Type
Malfunction
Date Received
February 15, 2019
Date of Event
January 5, 2019
Report Date
February 15, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE T:SLIM X2G6 USER GUIDE STATES: ALWAYS REMOVE ALL AIR BUBBLES BEFORE BEGINNING INSULIN DELIVERY. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED WITHIN THE TUBING. REPORTEDLY, THE CUSTOMER HAD NOT PERFORMED THE AIR REMOVAL PROCESS. A CARTRIDGE CHANGE WAS PERFORMED RESOLVING THE AIR BUBBLES. TANDEM TECHNICAL SUPPORT EDUCATED THE CUSTOMER REGARDING THE PROPER AIR REMOVAL PROCESS. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED BETWEEN 190-220 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
137488 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 38 YR INFUSION SET: AUTOSOFT 30, INSULIN: HUMALOG