FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8326405 · Received February 11, 2019

Report

Report Number
3013756811-2019-05137
Event Type
Malfunction
Date Received
February 11, 2019
Date of Event
January 19, 2019
Report Date
February 11, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007318
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Additional Manufacturer Narrative · 1

THE INVESTIGATION HAS BEEN COMPLETED. BASED ON THE ANALYSIS, THE ALLEGED MALFUNCTION WAS VERIFIED AND A DIFFERENT ISSUE WAS IDENTIFIED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE UNEXPECTED RESETS OCCURRED. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS BETWEEN 190-268 MG/DL. REPORTEDLY THE CUSTOMER HAD AN ALTERNATE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
120368 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007318

Patients

Seq Age Sex Outcome Treatment
1 28 YR