FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 8325444 · Received February 11, 2019

Report

Report Number
3013756811-2019-05092
Event Type
Malfunction
Date Received
February 11, 2019
Date of Event
December 26, 2018
Report Date
February 11, 2019
Manufacturer
DEXCOM, INC.
Product Code
QBJ
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE TANDEM USER GUIDE, ¿MAKE SURE A SENSOR GLUCOSE READING SHOWS IN THE UPPER RIGHT PORTION OF THE CGM HOME SCREEN BEFORE CALIBRATING.¿ NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THERE WERE INTERMITTENT INACCURACIES BETWEEN THE CONTINUOUS GLUCOSE MONITOR (CGM) READING AND THE BLOOD GLUCOSE (BG) METER READING. REPORTEDLY, THE CGM BG READINGS WERE 53-401 MG/DL, AND THE METER BG READINGS WERE 123-180 MG/DL, RESPECTIVELY. NO ADDITIONAL PATIENT OR EVENT INFORMATION WAS AVAILABLE. REPORTEDLY, THE CUSTOMER PERFORMED CALIBRATIONS WHEN THERE WAS NO BG VALUE DISPLAYED ON THE CGM HOME SCREEN. A REPLACEMENT SENSOR WAS SENT TO CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
119668 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 9445-02

Patients

Seq Age Sex Outcome Treatment
1 13 YR