FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 8318040 · Received February 7, 2019

Report

Report Number
3004753838-2019-016308
Event Type
Malfunction
Date Received
February 7, 2019
Date of Event
January 9, 2019
Report Date
April 18, 2019
Manufacturer
DEXCOM, INC.
Product Code
PQF
UDI-DI
10386270000221
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON 1/09/2019 THAT THE DISPLAY DEVICE SHOWED A TRANSMITTER FAILED ERROR ON 1/09/2019. NO PRODUCT OR DATA WAS PROVIDED FOR EVALUATION. THE COMPLAINT CONFIRMATION OF A TRANSMITTER FAILED ERROR COULD NOT BE DETERMINED. A PROBABLE CAUSE COULD NOT BE DETERMINED. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE.

Description of Event or Problem · 1

THE PRODUCT WAS EVALUATED. AN EXTERNAL VISUAL INSPECTION WAS PERFORMED AND PASSED. VOLTAGE TESTING WAS PERFORMED AND FAILED DUE TO 0 VOLTAGE. A REVIEW OF THE SHARE LOGS WAS UNABLE TO BE PERFORMED DUE TO NO DATA AVAILABLE. CONFIRMATION OF THE ALLEGATION AND A PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
110675 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. 9438-06 7242561 10386270000221

Patients

Seq Age Sex Outcome Treatment
1 55 YR