FDA Adverse Event Malfunction Summary report: N

PUMP MMT-1780KPK 670G PATHWAY BLACK MG

MDR report key: 8295550 · Received February 1, 2019

Report

Report Number
3004209178-2019-50039
Event Type
Malfunction
Date Received
February 1, 2019
Date of Event
October 7, 2018
Report Date
January 31, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
00643169939219
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PUMP PASSED THE REWIND TEST, PRIME/SEATING TEST, BASIC OCCLUSION TEST, OCCLUSION TEST, FORCE SENSOR TEST, SELF TEST AND DISPLACEMENT TEST. NO UNEXPECTED MOTOR ERROR ALARM OR HARDWARE LOW LEVEL FAILURE ALERT ALARM NOTED DURING TESTING. HOWEVER, HARDWARE LOW LEVEL FAILURE ALERT ALARM (VARIABLEI NFO=3) CONFIRMED IN THE PUMP HISTORY DUE TO BROKEN TRACE ON U1 KEYPAD ASSEMBLY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD HARDWARE LOW LEVEL FAILURES ALARM. CUSTOMER'S BLOOD GLUCOSE VALUE WAS 132 MG/DL. THE CUSTOMER WAS ASSISTED WITH TROUBLESHOOTING. CUSTOMER WAS ABLE TO SUCCESSFULLY CLEAR THE ALARM. CUSTOMER WAS ABLE TO COMPLETE INSULIN PUMP REWIND. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO THE BACK-UP PLAN. THE DEVICE WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
89933 PUMP MMT-1780KPK 670G PATHWAY BLACK MG ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1780KPK HG25TVM 00643169939219

Patients

Seq Age Sex Outcome Treatment
1 58 YR