FDA Adverse Event Malfunction Summary report: N

GLUCOMMANDER

MDR report key: 8293927 · Received January 31, 2019

Report

Report Number
3005853093-2019-00001
Event Type
Malfunction
Date Received
January 31, 2019
Date of Event
January 10, 2019
Report Date
January 31, 2019
Manufacturer
GLYTEC, LLC.
Product Code
NDC
UDI-DI
00860057000305
PMA / PMN Number
K113853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

A PATCH WAS CREATED IN VERSION 3.4.3.2 WHICH WAS RELEASE JANUARY 12, 2019. ALL EFFECTED CLIENTS WERE UPGRADE BY JANUARY 31, 2019.

Description of Event or Problem · 1

GLUCOMMANDER INTEGRATION WITH THE ELECTRONIC MEDICAL RECORD (EMR) MAY CAUSE INCORRECT PATIENT TO LOAD. ON VERY RARE INSTANCES, A SYSTEM ERROR MAY CAUSE SMARTCLICK REQUESTS TO OVERLAP AND IDENTIFY THE WRONG PATIENT FOR A TREATMENT REQUEST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
88198 GLUCOMMANDER PREDICTIVE PULMONARY FUNCTION NDC GLYTEC, LLC. 3.4.1.0 00860057000305

Patients

Seq Age Sex Outcome Treatment
1