Description of Event or Problem · 1
WESTMED INC CREATED A 25 FOOT COMFORT SOFT PLUS CANNULA PRODUCT# 0551-TN, FOR THE (B)(6), IN (B)(6). THIS CANNULA CAN BE USED FOR FLOWS FROM 1 LPM UP TO 15 LPM. ON WEDNESDAY, (B)(6) 2018, I WAS CONTACTED BY AN RT AT (B)(6) WHO DESCRIBED NO OXYGEN FLOW IN RANDOM CANNULAS THROUGH OUT THE HOSP. I SENT A PRODUCT COMPLAINT REPORT TO REGULATORY WITHIN WESTMED INC. I THEN MET WITH THE RESPIRATORY SAFETY BOARD AT (B)(6) HOSP; 4 OF THE 8 (B)(6) LOCATIONS REPORTED FULL OCCLUSIONS OF THE CANNULAS IN A RANDOM PATTERN. WE WERE ASKED TO DO A HOSP PRODUCT "AUDIT" TO GET ANY OCCLUDED CANNULAS OUT OF THE HOSP. WE DID DO AN INSPECTION AND FOUND 12 OCCLUDED/SEMI-OCCLUDED CANNULAS. THIS WAS REPORTED BACK TO WESTMED, BUT NO OTHER ACTIONS WERE TAKEN. I HAVE SENT A REQUEST TO WESTMED REGULATORY, ASKING TO EXPLAIN WHAT THE ISSUE WAS AND HOW THEY REMEDIED THE ISSUE, BUT I HAVE STILL NOT GOT AN ANSWER. WESTMED DID NOT DO A RECALL OR A DEAR DOCTOR LETTER WARNING OF POSSIBLE OCCLUSIONS, NOR HAVE THEY PROVIDED A RESOLUTION TO ME, THE SALES REP, OR (B)(6). I FEEL I AM PUT IN THE SITUATION WHERE I NEED TO KEEP PTS PROTECTED AND SAFE. I DO NOT WANT TO BE RESPONSIBLE FOR A HYPOXIC EVENT IN A HOSP PT. I WILL BE GLAD TO ANSWER ANY FURTHER QUESTIONS AND PROVIDE DETAIL AS NECESSARY.