FDA Adverse Event Injury Summary report: N

SOPRANO XL

MDR report key: 8242543 · Received January 11, 2019

Report

Report Number
3004167969-2019-00004
Event Type
Injury
Date Received
January 11, 2019
Date of Event
December 11, 2018
Report Date
December 13, 2018
Manufacturer
ALMA LASER LTD
Product Code
GEX
UDI-DI
17290110120662
PMA / PMN Number
K083848
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
501

Narratives

Additional Manufacturer Narrative · 0

EXEMPTION LETTER E2013012 ALMA LTD. (MANUFACTURER) IS SUBMITTING THE REPORT ON BEHALF OF ALMA, INC. (IMPORTER). SECTION H3: ALMA INC. (IMPORTER) HAS INSPECTED THE DEVICE AND IT APPEARS THAT UNIT MAY HAVE BEEN DROPPED OR HIT. THE OUTPUT WAS FOUND TO BE WITHIN THE MANUFACTURER'S SPECIFICATIONS BUT THE THERMOELECTRIC COUPLING (TEC) WAS NON-OPERATIONAL. ALMA LASERS MADE MULTIPLE ATTEMPTS TO REQUEST PATIENT PHOTOGRAPHS AND PERTINENT ADVERSE EVENT INFORMATION. THE FACILITY DID NOT PROVIDE THE ADVERSE EVENT DETAILS UNTIL THE DAY BEFORE THE REPORTABILITY 30-DAY DEADLINE. ALMA LASERS (B)(4) CLINICAL REVIEWED THE INFORMATION AND FOUND SOME OF THE PERTINENT INFORMATION TO BE LACKING. ALMA LASERS (B)(4). CLINICAL DETERMINED THAT VITAL INFORMATION ON PAST TREATMENT RECORDS NEED TO BE EXPLORED. IN THE ABSENCE OF VISUAL EVIDENCE AND PERTINENT CLINICAL INFORMATION, AT THIS TIME, NO ROOT CAUSE CAN BE ASSESSED. HOWEVER, IN GOOD FAITH EFFORTS, ALMA LASERS IS SUBMITTING THE REPORT TO THE FDA AT THIS TIME. ALMA LASERS IS INVESTIGATING THIS ISSUE AND WILL SUBMIT SUPPLEMENTAL REPORTS WITHIN THE FDA PUBLISHED TIMELINES IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 0

THE SUSPECTED DEVICE WAS USED ON THE PATIENT'S ANTERIOR ENTIRE LEGS AND RIGHT INNER THIGH FOR UNWANTED HAIR. AS PER THE FACILITY, PATIENT SUSTAINED BURNS UP AND DOWN THE LEGS WITH SCABBING. THE RIGHT INNER THIGH AREA HAD BROKEN SKIN. THE BURNS APPEARED IN THE EVENING AFTER TREATMENT. THE FACILITY PROVIDED PATIENT WITH NEOSPORIN TO APPLY TO ALL AREAS WITH LIGHT DRESSINGS. AS PER THE FACILITY, THE PATIENT HAS ON-GOING PIGMENTATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
35312 SOPRANO XL MEDICAL LASER GEX ALMA LASER LTD 810 17290110120662

Patients

Seq Age Sex Outcome Treatment
1 26 YR Other