FDA Adverse Event Malfunction Summary report: N

CONTOUR NEXT LINK 2.4

MDR report key: 8232224 · Received January 9, 2019

Report

Report Number
1810909-2019-00024
Event Type
Malfunction
Date Received
January 9, 2019
Date of Event
December 12, 2018
Report Date
December 12, 2018
Manufacturer
ASCENSIA DIABETES CARE US INC.
Product Code
NBW
UDI-DI
00301936260019
PMA / PMN Number
P150001
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT HE OBTAINED A BLOOD GLUCOSE READING OF 565 MG/DL AT 11:37 A.M. ON A CONTOUR NEXT LINK 2.4 METER. UPON REPEAT TESTING WITH A DIFFERENT METER, A READING OF 245 MG/DL WAS OBTAINED. THE CUSTOMER TOOK SEVEN UNITS OF INSULIN BASED ON THE READING OF 565 MG/DL. THE CUSTOMER HAD NO SYMPTOMS OF HYPERGLYCEMIA. THE DIFFERENCE BETWEEN THE READINGS FALLS IN "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER WAS ADVISED TO RETURN THE TEST STRIPS FOR EVALUATION. REPLACEMENT METER AND TEST STRIPS WERE SENT TO THE CUSTOMER. SINCE THE STRIP INFORMATION WAS NOT PROVIDED, THIS REPORT WILL BE SUBMITTED UNDER THE METER INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
22930 CONTOUR NEXT LINK 2.4 BLOOD GLUCOSE METER NBW ASCENSIA DIABETES CARE US INC. 6260 00301936260019

Patients

Seq Age Sex Outcome Treatment
1