FDA Adverse Event Malfunction Summary report: N

CONTOUR NEXT

MDR report key: 8232223 · Received January 9, 2019

Report

Report Number
1810909-2019-00025
Event Type
Malfunction
Date Received
January 9, 2019
Date of Event
December 10, 2018
Report Date
December 12, 2018
Manufacturer
ASCENSIA DIABETES CARE US INC.
Product Code
NBW
UDI-DI
10301937311502
PMA / PMN Number
K110894
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT SHE OBTAINED A BLOOD GLUCOSE READING OF 569 MG/DL AT 5:05 A.M. ON A CONTOUR NEXT LINK METER. THE CUSTOMER HAD NO SYMPTOMS OF HYPERGLYCEMIA. UPON REPEAT TESTING AT THE SAME TIME, SHE OBTAINED A READING OF 171 MG/DL ON A CONTOUR NEXT ONE METER. THE CUSTOMER ALSO PERFORMED REPEAT TESTING WITH HER CONTOUR METER AND OBTAINED A LOWER READING COMPARED TO THE CONTOUR NEXT LINK METER. SPECIFIC READING OBTAINED ON THE CONTOUR METER WAS NOT PROVIDED. THE DIFFERENCE BETWEEN READINGS FALLS IN "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT ALLEGED. THE CUSTOMER WAS ADVISED TO RETURN THE PRODUCT FOR EVALUATION. REPLACEMENT METERS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
22929 CONTOUR NEXT BLOOD GLUCOSE TEST STRIPS NBW ASCENSIA DIABETES CARE US INC. 7311 8DPEF02A 10301937311502

Patients

Seq Age Sex Outcome Treatment
1