FDA Adverse Event Malfunction Summary report: N

CONTOUR NEXT

MDR report key: 8227689 · Received January 8, 2019

Report

Report Number
1810909-2019-00013
Event Type
Malfunction
Date Received
January 8, 2019
Date of Event
December 11, 2018
Report Date
December 11, 2018
Manufacturer
ASCENSIA DIABETES CARE US INC.
Product Code
NBW
UDI-DI
00301939697010
PMA / PMN Number
K121190
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT CODE IN THE INITIAL MDR WAS INADVERTENTLY CAPTURED AS JJX. THE CORRECT PRODUCT CODE FOR THIS REPORT IS NBW. HAS BEEN UPDATED WITH THE CORRECT PRODUCT CODE.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING ON HER CONTOUR NEXT METER THAT WAS 50 MG/DL HIGHER COMPARED TO THAT OBTAINED ON A DIFFERENT METER. THE SPECIFIC READINGS WERE NOT PROVIDED. DEPENDING ON THE ACTUAL READINGS, THE DIFFERENCE BETWEEN THEM COULD FALL IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. A NEW METER KIT WAS SENT TO THE CUSTOMER. THE CUSTOMER LOST THE STRIPS AND THEREFORE, NO STRIP INFORMATION WAS AVAILABLE. AS THE CUSTOMER LOST THE TEST STRIPS, THEY ARE NOT EXPECTED TO BE RETURNED. SINCE THE STRIP INFORMATION WAS NOT PROVIDED, THIS REPORT WILL BE SUBMITTED UNDER THE METER INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
19663 CONTOUR NEXT BLOOD GLUCOSE METER NBW ASCENSIA DIABETES CARE US INC. 9697 00301939697010

Patients

Seq Age Sex Outcome Treatment
1