FDA Adverse Event Death Summary report: N

MCKESSON RADIOLOGY

MDR report key: 8220473 · Received January 5, 2019

Report

Report Number
8022257-2018-00002
Event Type
Death
Date Received
January 5, 2019
Date of Event
December 5, 2018
Report Date
January 4, 2019
Manufacturer
CHANGE HEALTHCARE CANADA COMPANY
Product Code
LLZ
UDI-DI
17540262020014
PMA / PMN Number
K140909
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CHANGE HEALTHCARE'S CUSTOMER SUPPORT TEAM SUCCESSFULLY LOCATED THE IMAGING STUDY FOR THE PATIENT IN MCKESSON RADIOLOGY PACS. UPON FURTHER INVESTIGATION, CHANGE HEALTHCARE'S CUSTOMER SUPPORT TEAM DETERMINED THAT THE STUDY HAD BEEN SENT TO MCKESSON RADIOLOGY FROM AN UPSTREAM SYSTEM WITHOUT AN ASSIGNED MEDICAL RECORD NUMBER (MRN). IN THIS SITUATION, MCKESSON RADIOLOGY PACS IS DESIGNED TO ASSIGN A TEMPORARY MRN USING A DESIGNATED PREFIX UPON IMPORT TO CLEARLY IDENTIFY IMAGING STUDIES NEEDING FURTHER DEMOGRAPHIC REVIEW. USERS ARE EXPECTED TO IDENTIFY AND UPDATE THE TEMPORARY MRN FIELD DURING THE REVIEW WORKFLOW FOLLOWING IMPORT OF AN IMAGING STUDY. MCKESSON RADIOLOGY PACS PROVIDES ADDITIONAL FEATURES TO ENABLE USERS TO SEARCH FOR AND LOCATE IMAGING STUDIES IN THE SYSTEM USING DIFFERENT METHODS; FOR EXAMPLE, BY USING THE ACCESSION NUMBER SEARCH OR USING THE "RECENTLY PERFORMED" STUDY LIST FILTER. MCKESSON RADIOLOGY PACS PERFORMED AS DESIGNED.

Description of Event or Problem · 1

THE REPORTING FACILITY CONTACTED CHANGE HEALTHCARE'S CUSTOMER SUPPORT TEAM TO DETERMINE WHETHER AN IMAGING STUDY PERFORMED FOR AN EMERGENCY PATIENT HAD BEEN IMPORTED INTO MCKESSON RADIOLOGY PACS FROM THE MODALITY, AS THE REPORTING FACILITY HAD BEEN UNABLE TO LOCATE THE STUDY IN THE SYSTEM. THE REPORTING FACILITY INDICATED THE PATIENT HAD SUBSEQUENTLY EXPIRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
13158 MCKESSON RADIOLOGY PICTURE ARCHIVING AND COMMUNICATION SYSTEM LLZ CHANGE HEALTHCARE CANADA COMPANY 12.3 17540262020014

Patients

Seq Age Sex Outcome Treatment
1 Death