DAVINCI SI
Report
- Report Number
- 2955842-2018-10777
- Event Type
- Malfunction
- Date Received
- December 21, 2018
- Date of Event
- November 29, 2018
- Report Date
- November 29, 2018
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- PMA / PMN Number
- K081137
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
Narratives
INTUITIVE SURGICAL INC. (ISI) RECEIVED THE ILLUMINATOR INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS WAS ABLE TO REPRODUCE THE CUSTOMER REPORTED FAILURE MODE. THE ILLUMINATOR WAS INSTALLED INTO A TEST SYSTEM AND IT FAILED INTERMITTENTLY AT POWER UP WITH ERROR 48238 (COMMUNICATIONS ERROR). THIS COMPLAINT IS BEING REPORTED DUE TO A DA VINCI SYSTEM MALFUNCTION RENDERING THE DA VINCI SYSTEM UNAVAILABLE FOR USE AFTER THE START OF A SURGICAL PROCEDURE. ALTHOUGH NO PATIENT HARM OCCURRED, IF THIS MALFUNCTION WERE TO RECUR IT COULD CAUSE OR CONTRIBUTE TO AN ADVERSE EVENT.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THERE WAS NO ILLUMINATION FROM THE CAMERA HEAD. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) INSTRUCTED THE CUSTOMER TO CHECK THE GUIDE CABLE AND CHECK THE CONNECTION. THE CUSTOMER CONFIRMED THAT THE LIGHT GUIDE WAS FULLY SEATED AND DID NOT HAVE ANY PHYSICAL DAMAGE. THE TSE ADVISED THE CUSTOMER TO USE A THIRD PARTY LIGHT SOURCE. THE CUSTOMER USED A THIRD PARTY LIGHT SOURCE TO CONTINUE AND COMPLETE THE PROCEDURE. THERE WAS NO REPORT PATIENT HARM, ADVERSE OUTCOME OR INJURY. AN ISI FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE SITE AND REPLACED THE ILLUMINATOR TO RESOLVE THE ISSUE. THE ILLUMINATOR IS A COMPONENT OF THE DA VINCI SYSTEM THAT CONTAINS A HIGH INTENSITY LIGHT SOURCE TO ILLUMINATE THE SURGICAL SITE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1030146 | DAVINCI SI | VISION SIDE SYSTEM | NAY | INTUITIVE SURGICAL, INC | 380690-03 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |