FDA Adverse Event Malfunction Summary report: N

DAVINCI SI

MDR report key: 8190267 · Received December 21, 2018

Report

Report Number
2955842-2018-10777
Event Type
Malfunction
Date Received
December 21, 2018
Date of Event
November 29, 2018
Report Date
November 29, 2018
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
PMA / PMN Number
K081137
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INTUITIVE SURGICAL INC. (ISI) RECEIVED THE ILLUMINATOR INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS WAS ABLE TO REPRODUCE THE CUSTOMER REPORTED FAILURE MODE. THE ILLUMINATOR WAS INSTALLED INTO A TEST SYSTEM AND IT FAILED INTERMITTENTLY AT POWER UP WITH ERROR 48238 (COMMUNICATIONS ERROR). THIS COMPLAINT IS BEING REPORTED DUE TO A DA VINCI SYSTEM MALFUNCTION RENDERING THE DA VINCI SYSTEM UNAVAILABLE FOR USE AFTER THE START OF A SURGICAL PROCEDURE. ALTHOUGH NO PATIENT HARM OCCURRED, IF THIS MALFUNCTION WERE TO RECUR IT COULD CAUSE OR CONTRIBUTE TO AN ADVERSE EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THERE WAS NO ILLUMINATION FROM THE CAMERA HEAD. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) INSTRUCTED THE CUSTOMER TO CHECK THE GUIDE CABLE AND CHECK THE CONNECTION. THE CUSTOMER CONFIRMED THAT THE LIGHT GUIDE WAS FULLY SEATED AND DID NOT HAVE ANY PHYSICAL DAMAGE. THE TSE ADVISED THE CUSTOMER TO USE A THIRD PARTY LIGHT SOURCE. THE CUSTOMER USED A THIRD PARTY LIGHT SOURCE TO CONTINUE AND COMPLETE THE PROCEDURE. THERE WAS NO REPORT PATIENT HARM, ADVERSE OUTCOME OR INJURY. AN ISI FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE SITE AND REPLACED THE ILLUMINATOR TO RESOLVE THE ISSUE. THE ILLUMINATOR IS A COMPONENT OF THE DA VINCI SYSTEM THAT CONTAINS A HIGH INTENSITY LIGHT SOURCE TO ILLUMINATE THE SURGICAL SITE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1030146 DAVINCI SI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 380690-03

Patients

Seq Age Sex Outcome Treatment
1