FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8187045 · Received December 20, 2018

Report

Report Number
3013756811-2018-47305
Event Type
Malfunction
Date Received
December 20, 2018
Date of Event
December 13, 2018
Report Date
December 20, 2018
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007271
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP BATTERY WAS OBSERVED TO BE DEPLETING RAPIDLY. ADDITIONALLY, THE INSULIN GAUGE ESTIMATE WAS OBSERVED TO BE INACCURATELY REMAINING STATIC. THE CUSTOMER'S BLOOD GLUCOSE (BG) RANGED FROM 120-182 MG/DL. MULTIPLE CONTACT ATTEMPTS WERE MADE BY TANDEM TECHNICAL SUPPORT TO DETERMINE IF THE BATTERY AND INSULIN GAUGE ISSUES PERSISTED; HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1024920 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007271

Patients

Seq Age Sex Outcome Treatment
1 18 YR