FDA Adverse Event Malfunction Summary report: N

ELECSYS AMH SYSTEM

MDR report key: 8179633 · Received December 19, 2018

Report

Report Number
1823260-2018-05009
Event Type
Malfunction
Date Received
December 19, 2018
Date of Event
September 14, 2018
Report Date
January 14, 2019
Manufacturer
ROCHE DIAGNOSTICS
Product Code
PQO
PMA / PMN Number
DEN150057
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

SECTION LOT NUMBER, EXPIRATION DATE, AND SERIAL NUMBER WERE UPDATED. A REVIEW OF THE CALIBRATION TRACE FROM THE ANALYZER SUGGESTS THE CUSTOMER MANIPULATED THE DATE IN THE SYSTEM SOFTWARE IN ORDER TO USE EXPIRED REAGENTS. A QC PRINTOUT FROM THE ANALYZER WITH A DATE OF (B)(6) 2018 CONTAINED A HANDWRITTEN DATE OF (B)(6) 2018, FURTHER SUPPORTING THE CONCLUSION THE CUSTOMER CHANGED THE SYSTEM DATE. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF A QUESTIONABLE ELECSYS AMH RESULT FOR 1 PATIENT SAMPLE TESTED ON A COBAS E 411 IMMUNOASSAY ANALYZER SERIAL NUMBER (B)(4). THE INITIAL AMH RESULT ON THE E 411 WAS 2.74 PMOL/L. ON (B)(6) 2018 THE SAMPLE WAS REPEATED IN A DIFFERENT LABORATORY AND THE AMH RESULT 30.3 PMOL/L. THE SPECIFIC ANALYZER WAS ASKED FOR BUT NOT PROVIDED. THE CUSTOMER DID NOT BELIEVE THAT THE RESULT ON THE E 411 WAS CORRECT. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1022468 ELECSYS AMH SYSTEM ANTI-MÜLLERIAN HORMONE TEST SYSTEM PQO ROCHE DIAGNOSTICS NA 238131

Patients

Seq Age Sex Outcome Treatment
1 31 YR