DXI (CLSI) CONNECTION, POWER EXPRESS
Report
- Report Number
- 2050012-2018-01042
- Event Type
- Malfunction
- Date Received
- December 13, 2018
- Date of Event
- November 14, 2018
- Report Date
- December 13, 2018
- Manufacturer
- BECKMAN COULTER
- Product Code
- CDD
- UDI-DI
- 15099590673444
- PMA / PMN Number
- K140496
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SP
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
BECKMAN COULTER COMPLAINT HANDLING UNIT EVALUATED THE ISSUE WITH THE POWER EXPRESS. THE POWER EXPRESS NEEDS A SERIAL CONNECTION FROM INSTRUMENTS AND IN THIS CASE THERE WAS A TRIPLE CONNECTION FROM THE ACCESS IMMUNOASSAY DXI SYSTEM. THE FAILURE MODE WAS IDENTIFIED AS AN ERROR IN THE CONNECTION OF THE CABLES WHEN THE COMMUNICATIONS MODULE WAS CHANGED. THE CONNECTION OF THE CABLES WAS CORRECTED TO RESOLVE THE ISSUE. (B)(6). THE BECKMAN COULTER INTERNAL IDENTIFIER IS (B)(4).
THE CUSTOMER REPORTED OBTAINING MULTIPLE ERRONEOUS PATIENT RESULTS ON THEIR UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THE CUSTOMER REPORTED SEVERAL ERRONEOUS RESULTS ON MULTIPLE ASSAYS INCLUDING VITAMIN B12. DUE TO AN ERROR IN THE CONNECTION OF 2 DXI TO PEX (POWER EXPRESS), THE RESULTS OBTAINED BY THESE ANALYZERS ON (B)(6) 2018 WERE ERRONEOUSLY ASSIGNED TO A WRONG ID (IDENTIFICATION). ONLY SAMPLES PROCESSED BY PEX WERE AFFECTED. THE CUSTOMER IDENTIFIED 136 SAMPLES THAT WERE AFFECTED WITH DISCREPANT RESULTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1000287 | DXI (CLSI) CONNECTION, POWER EXPRESS | RADIOASSAY, VITAMIN B12 | CDD | BECKMAN COULTER | DXI (CLSI) CONNECTION, POWER EXPRESS | 15099590673444 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |