FDA Adverse Event Malfunction Summary report: N

DXI (CLSI) CONNECTION, POWER EXPRESS

MDR report key: 8162788 · Received December 13, 2018

Report

Report Number
2050012-2018-01042
Event Type
Malfunction
Date Received
December 13, 2018
Date of Event
November 14, 2018
Report Date
December 13, 2018
Manufacturer
BECKMAN COULTER
Product Code
CDD
UDI-DI
15099590673444
PMA / PMN Number
K140496
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BECKMAN COULTER COMPLAINT HANDLING UNIT EVALUATED THE ISSUE WITH THE POWER EXPRESS. THE POWER EXPRESS NEEDS A SERIAL CONNECTION FROM INSTRUMENTS AND IN THIS CASE THERE WAS A TRIPLE CONNECTION FROM THE ACCESS IMMUNOASSAY DXI SYSTEM. THE FAILURE MODE WAS IDENTIFIED AS AN ERROR IN THE CONNECTION OF THE CABLES WHEN THE COMMUNICATIONS MODULE WAS CHANGED. THE CONNECTION OF THE CABLES WAS CORRECTED TO RESOLVE THE ISSUE. (B)(6). THE BECKMAN COULTER INTERNAL IDENTIFIER IS (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING MULTIPLE ERRONEOUS PATIENT RESULTS ON THEIR UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THE CUSTOMER REPORTED SEVERAL ERRONEOUS RESULTS ON MULTIPLE ASSAYS INCLUDING VITAMIN B12. DUE TO AN ERROR IN THE CONNECTION OF 2 DXI TO PEX (POWER EXPRESS), THE RESULTS OBTAINED BY THESE ANALYZERS ON (B)(6) 2018 WERE ERRONEOUSLY ASSIGNED TO A WRONG ID (IDENTIFICATION). ONLY SAMPLES PROCESSED BY PEX WERE AFFECTED. THE CUSTOMER IDENTIFIED 136 SAMPLES THAT WERE AFFECTED WITH DISCREPANT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1000287 DXI (CLSI) CONNECTION, POWER EXPRESS RADIOASSAY, VITAMIN B12 CDD BECKMAN COULTER DXI (CLSI) CONNECTION, POWER EXPRESS 15099590673444

Patients

Seq Age Sex Outcome Treatment
1