FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA 1500

MDR report key: 8152905 · Received December 11, 2018

Report

Report Number
2517506-2018-00687
Event Type
Malfunction
Date Received
December 11, 2018
Date of Event
November 17, 2018
Report Date
December 11, 2018
Manufacturer
SIEMENS HEATLHCARE DIAGNOSTICS INC.
Product Code
JJE
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER (CCC). THE CCC SPECIALIST ANALYZED THE INSTRUMENT DATA AND RECOMMENDED TO THE CUSTOMER TO PERFORM THE FOLLOWING INTEGRATED MULTISENSOR TECHNOLOGY (IMT) MAINTENANCE: BLEACH VENT AND SAMPLE PORTS 3X, FLUSH WITH HOT WATER 3X, PRIME IMT FLUIDS TIMES 3X, CLEAN IMT PROBE TIP (DIRTY), PRIME IMT AND ALIQUOT PROBES 20X, ALIGN THE IMT MODULE, REPLACE THE IMT SENSOR. MAINTENANCE WAS PERFORMED AND THE IMT CALIBRATION AND QUALITY CONTROLS (QCS) WERE RUN AND PASSED. THE ISSUE WAS RESOLVED BY BLEACHING AND FLUSHING THE IMT MODULE, AND REPLACING THE SENSOR. QC AND SAMPLES TESTS WERE RUN WITH ACCEPTABLE RESULTS. THE CUSTOMER RAN PATIENT COMPARISONS ON THE TWO INSTRUMENTS AND THE RESULTS MATCHED BETWEEN THE INSTRUMENTS. THE INSTRUMENT IS OPERATING WITHIN MANUFACTURING SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY ELEVATED SODIUM (NA) RESULTS WERE OBTAINED ON PATIENT SAMPLES ON A DIMENSION VISTA 1500 INSTRUMENT. THE DISCORDANT RESULTS WERE REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE REPEATED ON AN ALTERNATE DIMENSION VISTA INSTRUMENT RESULTING LOWER. THE REPEAT RESULTS FROM THE ALTERNATE INSTRUMENT WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY ELEVATED NA RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
992341 DIMENSION VISTA 1500 CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEATLHCARE DIAGNOSTICS INC. DIMENSION VISTA 1500

Patients

Seq Age Sex Outcome Treatment
1