FDA Adverse Event Malfunction Summary report: N

ELECSYS FERRITIN

MDR report key: 8129707 · Received December 4, 2018

Report

Report Number
1823260-2018-04621
Event Type
Malfunction
Date Received
December 4, 2018
Date of Event
September 25, 2018
Report Date
December 19, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JMG
PMA / PMN Number
K971833
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

MULTIPLE REQUESTS WERE MADE FOR ADDITIONAL INFORMATION. NO FURTHER INFORMATION WAS PROVIDED. THE CUSTOMER DID NOT WANT TO SEND IN THE PATIENT SAMPLE. SINCE NO SAMPLE WAS SUBMITTED, THE INVESTIGATION COULD NOT BE COMPLETED. PRODUCT LABELING STATES "THE ASSAY IS UNAFFECTED BY BIOTIN LEVELS < 250 NMOL/L OR < 50 NG/ML. SAMPLES SHOULD NOT BE TAKEN FROM PATIENTS RECEIVING THERAPY WITH HIGH BIOTIN DOSES (I.E. > 5 MG/DAY) UNTIL AT LEAST 8 HOURS FOLLOWING THE LAST BIOTIN ADMINISTRATION." THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER QUESTIONED RESULTS FOR 1 NEONATAL PATIENT TESTED FOR ELECSYS FERRITIN (FERRITIN) ON A COBAS 8000 E 602 MODULE. THIRTY MINUTES AFTER BEING BORN ON (B)(6) 2018, THE PATIENT PRESENTED WITH NEUROLOGICAL DEGRADATION WITH HYPOTONIA, SEVERE HYPOGLYCEMIA AND HEPATOCELLULAR INSUFFICIENCY. AT 12:25 A.M. ON (B)(6) 2018 THE PATIENT WAS TESTED FOR FERRITIN AND THE RESULT WAS 57,907 UG/L SUGGESTING HYPERFERRITINEMIA. THE EVENING OF (B)(6) 2018 BIOTIN TREATMENT WAS STARTED BASED ON A POTENTIAL METABOLIC DISEASE. ON (B)(6) 2018 AT 5:30 A.M. A NEW SAMPLE WAS OBTAINED AND THE FERRITIN RESULT HAD DECREASED TO 90 NG/L. THE REST OF THE TEST RESULTS WERE CONSISTENT WITH THE RESULTS FROM (B)(6) 2018. THE CUSTOMER SUSPECTS AN INTERFERENCE WITH BIOTIN AFFECTING THE FERRITIN RESULTS. THERE WAS NO ALLEGATION THAT AN ADVERSE EVENT OCCURRED. THE E602 MODULE SERIAL NUMBER WAS (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
969492 ELECSYS FERRITIN RADIOIMMUNOASSAY (TWO-SITE SOLID PHASE), FERRITIN JMG ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1 1 DA