FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 8125676 · Received December 3, 2018

Report

Report Number
1823260-2018-04591
Event Type
Malfunction
Date Received
December 3, 2018
Date of Event
October 30, 2018
Report Date
December 3, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

OCCUPATION IS LAY USER/PATIENT. THE CUSTOMER DID NOT RETURN THE TEST STRIPS.

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF DISCREPANT INR RESULTS ON COAGUCHEK XS METER SERIAL NUMBER (B)(4) COMPARED TO AN UNSPECIFIED LABORATORY METHOD. THE CUSTOMER ALLEGED 3 RESULTS FROM THE METER AT 9:30 A.M. OF 4.0 INR (DISPLAYED IN THE METER MEMORY), 6.0 INR (WRITTEN IN THE CUSTOMER'S LOG BOOK) AND 6.2 INR (WRITTEN IN THE CUSTOMER'S LOG BOOK). THE CUSTOMER USED A NEW FINGER FOR EACH METER TEST. THE LABORATORY RESULT WITHIN 7 HOURS OF THE METER RESULTS WAS 3.0 INR. THE CUSTOMER'S THERAPEUTIC RANGE IS 3.0 - 4.0 INR. THE CUSTOMER WAS ADVISED TO SKIP HER COUMADIN/WARFARIN DOSE FOR 3 DAYS BASED ON THE METER RESULTS. THE CUSTOMER HAD SOME UNUSUAL BLEEDING AND BRUISING AT THE TIME OF THE METER RESULTS; HOWEVER, NO MEDICAL TREATMENT WAS NECESSARY. THERE WAS NO ALLEGATION THAT AN ADVERSE EVENT OCCURRED. THE CUSTOMER IS CURRENTLY "OKAY." THE CUSTOMER IS NOT ANEMIC AND DOES NOT HAVE ANTI-PHOSPHOLIPID ANTIBODIES. THE CUSTOMER IS NOT ON HEPARIN OR OTHER DIRECT THROMBIN INHIBITORS. THE CUSTOMER IS NOT TAKING ANY NEW MEDICATIONS, HAS NOT HAD ANY DIET CHANGES AND HAS NOT BEEN ILL RECENTLY. THE METER WAS REQUESTED FOR INVESTIGATION. THE CUSTOMER TOOK THE TEST STRIPS TO HER DOCTOR'S OFFICE AND HE USED THEM ON HIS METER. THE RESULTS FROM THE DOCTOR'S METER COMPARED WELL TO THE LABORATORY. NO SPECIFIC RESULTS WERE PROVIDED. THE METER WAS RETURNED. THE CUSTOMER DID NOT RETURN THE TEST STRIPS. THE RETURNED METER WAS TESTED USING QC MATERIAL AND MASTER LOT TEST STRIPS 286321: QC 1: 2.5 INR, QC 2: 2.5 INR, QC 3: 2.4 INR. THE OBTAINED QC VALUES WERE IN THE ALLOWED RANGE OF THE USED COMBINATION MASTER LOT STRIP LOT - QC LOT. (1.9 - 2.9 INR). ALL MEASUREMENTS WERE WITHOUT ERROR MESSAGES. THE MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS WAS 4.0 %. NO INFORMATION WAS PROVIDED IN THE COMPLAINT THAT WOULD POINT TO A CAUSE FOR THE RESULT DISCREPANCY. RETENTION TEST STRIPS (LOT 266836) WERE TESTED IN COMPARISON TO MASTER LOT #28632180 (RECALIBRATED LOT TO RTF/09). FOR THIS PURPOSE, TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION MATERIAL COMPLIES WITH SPECIFICATION. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
966661 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 26683623

Patients

Seq Age Sex Outcome Treatment
1 72 YR