FDA Adverse Event Injury Summary report: N

BREASTPUMP PNSA STARTER

MDR report key: 8102842 · Received November 26, 2018

Report

Report Number
1419937-2018-00253
Event Type
Injury
Date Received
November 26, 2018
Date of Event
November 2, 2018
Manufacturer
MEDELA LLC
Product Code
HGX
PMA / PMN Number
K031614
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER WAS SENT REPLACEMENT BREASTSHIELDS TO HELP RESOLVE THE ISSUE. THE CUSTOMER WAS CONTACTED BY A COMPLAINT HANDLER ON MULTIPLE OCCASIONS TO GET ADDITIONAL INFORMATION, WITH NO RESPONSE AS OF THE DATE OF THIS REPORT MEDELA IS FILING THIS REPORT, WHICH IS CONSIDERED A SERIOUS INJURY AS IT REQUIRED MEDICAL ATTENTION (MEDICATION WAS PRESCRIBED). THE INSTRUCTIONS FOR USE PROVIDES INSTRUCTIONS FOR BREAST SHIELD SIZING, INCLUDING REFERENCE TO MEDELABREASTSHIELDS.COM AND REFERRAL TO A LACTATION CONSULTANT FOR ASSISTANCE IN CHOOSING THE CORRECT SIZE BREAST SHIELD.

Description of Event or Problem · 1

ON (B)(6) 2018, THE CUSTOMER ALLEGED TO MEDELA LLC THAT SHE EXPERIENCED PAIN AND NIPPLE SCABS WHEN PUMPING WITH HER PUMP IN STYLE BREAST PUMP. SHE ADDITIONALLY ALLEGED THAT SHE HAD SEEN HER DOCTOR AND WAS PRESCRIBED ORAL ANTIBIOTICS AND A TOPICAL CREAM. THE CUSTOMER WAS LOOKING FOR BREAST SHIELDS SMALLER THAN THE 21MM SIZE THAT MEDELA OFFERS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
940370 BREASTPUMP PNSA STARTER PUMP, BREAST, POWERED HGX MEDELA LLC 57081 NI

Patients

Seq Age Sex Outcome Treatment
1 Other