FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP MMT-751NAP

MDR report key: 8049348 · Received November 7, 2018

Report

Report Number
2032227-2018-57226
Event Type
Malfunction
Date Received
November 7, 2018
Date of Event
April 3, 2018
Report Date
November 7, 2018
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
00643169503700
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PUMP RECEIVED WITH DETACHED END CAP NOTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP WAS DAMAGED AND CUSTOMER EXPERIENCED THE HIGH BLOOD GLUCOSE. THE CUSTOMER¿S BLOOD GLUCOSE WAS 200, 241 MG/DL. THE CUSTOMER WAS TREATED VIA INSULIN PUMP. THE CUSTOMER REPORTED THE BACK OF THE INSULIN PUMP COMES OFF WHEN SHE WAS REWINDING AND BOTTOM OF THE INSULIN PUMP WAS DAMAGED. THE CUSTOMER REPORTED THAT THE DRIVE SUPPORT CAP WAS NORMAL. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WILL NEED TO BE REPLACED. ADVISE THE CUSTOMER TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO A BACKUP PLAN. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
886056 530G INSULIN PUMP MMT-751NAP ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP A4751NAPJ 00643169503700

Patients

Seq Age Sex Outcome Treatment
1 31 YR