FDA Adverse Event Malfunction Summary report: N

MEDTRONIC MINIMED PUMP

MDR report key: 8041968 · Received November 5, 2018

Report

Report Number
MW5081055
Event Type
Malfunction
Date Received
November 5, 2018
Date of Event
October 10, 2018
Report Date
November 1, 2018
Manufacturer
MEDTRONIC MINIMED
Product Code
FRN
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MA, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

I RECENTLY RECEIVED A 670G INSULIN PUMP AND THERE IS A MAJOR GLITCH IN THEIR PROGRAMMING, THE PUMP CONTINUOUSLY ASKS FOR BLOOD GLUCOSE READINGS AND CALIBRATIONS CREATING THE PUMP TO KICK YOU OUT OF AUTO MODE WHICH IS THE MAJOR BENEFIT OF THIS PUMP. MEDTRONIC STATES AFTER 3 DAYS OF CONVERSATIONS AND A HALF DOZEN DIFFERENT INDIVIDUALS TO IGNORE THE PUMPS REQUESTS FOR AN HOUR OR TWO. BUT THE PUMP CONTINUOUSLY ASKS FOR THESE READINGS, NOW I HAVE TO KEEP TRACK OF TIME WHILE IGNORING THESE ALARMS. MY WIFE AND I HAVE HAD FOUR NIGHTS OF NO SLEEP (SHE HAS LIVER DISEASE) BECAUSE OF THIS PUMP'S PERFORMANCE. MEDTRONIC NEEDS TO PROGRAM THESE PUMPS TO AUTOMATICALLY LOCK OUT THESE ALARMS FOR THE ONE TO TWO HOURS TO PREVENT THIS FROM HAPPENING TO INDIVIDUALS ON THIS PUMP AND ONCE DONE, REPLACE THESE UNITS TO PEOPLE USING THEM, AFTER ALL THEY ARE RESPONSIBLE FOR OUR LIVES. SINCERELY (B)(6).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
876563 MEDTRONIC MINIMED PUMP PUMP INFUSION FRN MEDTRONIC MINIMED NG1646188H

Patients

Seq Age Sex Outcome Treatment
1 58 YR Other