FDA Adverse Event Malfunction Summary report: N

FREECURVE

MDR report key: 8030721 · Received November 1, 2018

Report

Report Number
3007802293-2018-00044
Event Type
Malfunction
Date Received
November 1, 2018
Date of Event
November 9, 2017
Report Date
November 1, 2018
Manufacturer
HANDICARE STAIRLIFTS B.V
Product Code
PCD
Product Problem
Yes
Report Source
Distributor report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RETROSPECTIVE MEDICAL DEVICE REPORTING.

Description of Event or Problem · 1

LIFT TILTED SIDEWAYS. OUTGOING SHAFT COULD SLIP IN THE LAST GEAR IN THE GEARBOX. INVESTIGATION SHOWED THAT WHERE NORMALLY THE PINION IS PUSHED ON THE SHAFT, CREATING DENTS AND A FORM FIT, THIS WAS NOT THE CASE IN THIS GEARBOX. MOST PROBABLY; THEREFORE, THE TOLERANCES OF THE INNER HOLE IN THE LAST GEAR WERE OUT OF SPECIFICATION. DRAWINGS ARE OWNED BY (B)(4); SUPPLIER OF THE PARTICULAR FAULTY GEARBOX. WE REQUESTED FEEDBACK FROM (B)(4) MULTIPLE TIMES REGARDING ROOT CAUSE ANALYSIS BUT SO FAR HANDICARE HAS RECEIVED NONE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
869990 FREECURVE STAIRLIFTS PCD HANDICARE STAIRLIFTS B.V

Patients

Seq Age Sex Outcome Treatment
1