FDA Adverse Event Malfunction Summary report: N

FREECURVE

MDR report key: 8030467 · Received November 1, 2018

Report

Report Number
3007802293-2018-00042
Event Type
Malfunction
Date Received
November 1, 2018
Date of Event
June 5, 2018
Report Date
November 1, 2018
Manufacturer
HANDICARE STAIRLIFTS B.V
Product Code
PCD
Product Problem
Yes
Report Source
Distributor report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RETROSPECTIVE MEDICAL DEVICE REPORTING.

Description of Event or Problem · 1

WHEN TAP TO FLOOR WAS USED BY THE CUSTOMER ON THE FREECURVE IN COMBINATION WITH A HINGE RAIL, IT OCCURRED THAT THE FREECURVE UNIT DID NOT STOP AT THE HINGE RAIL. THE CUSTOMER WAS MOST LIKELY NOT WEARING A SEAT BELT, CUSTOMER SAID SHE FELL FORWARD A BIT, MORE OF A JERK AND BRUISED HER ARM. POLICY WOULD BE THAT TAP TO FLOOR OPTION IS "MANUALLY" SWITCHED OFF IN THE SOFTWARE OF THE POWERPACK CONFIGURATOR IF A HINGE RAIL CONFIGURATION IS USED: HOWEVER, IT APPEARS THAT THIS WAS NOT ALWAYS DONE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
868946 FREECURVE STAIRLIFTS PCD HANDICARE STAIRLIFTS B.V

Patients

Seq Age Sex Outcome Treatment
1