FDA Adverse Event Malfunction Summary report: N

M22

MDR report key: 8023399 · Received October 31, 2018

Report

Report Number
3004135191-2018-00138
Event Type
Malfunction
Date Received
October 31, 2018
Date of Event
July 12, 2018
Report Date
June 13, 2019
Manufacturer
LUMENIS LTD.
Product Code
GEX
PMA / PMN Number
K170060
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 0

LUMENIS DETERMINED THE REPORTED EVENT TO BE A SITUATION IN WHICH AN IPL FILTER WAS WRONGLY RECOGNIZED BY THE SYSTEM DUE TO A MALFUNCTION IN ONE OR MORE OF ITS FOUR OPTICAL SENSORS (RESPONSIBLE FOR FILTER IDENTIFICATION). A REVIEW OF THE SUBJECT DEVICE RISK FILES (B)(4) IDENTIFIED THE RISK OF "WRONG TIP/LIGHT-GUIDE/FILTER INSERTION TO HEAD" WHICH MAY LEAD TO 'TISSUE DAMAGE, BURNS'. THE RISK, ALTHOUGH SIMILAR, FAILED TO IDENTIFY THE SPECIFIC FAILURE MODE OF 'SENSOR FAILURE'; LUMENIS CONDUCTED AN HHE TO DETERMINE A NEW HAZARD/RISK INDEX WHICH WOULD INCLUDE THE NEW FAILURE MODE. AS PART OF THE HHE, COMPLAINTS SINCE THE PRODUCT WERE LAUNCHED (JULY 2015) WERE COMPILED AND REVIEWED TO DETERMINE IF THERE IS ANY CONNECTION BETWEEN FILTER MIS-IDENTIFICATION AND HARM. NINE (9) SAFETY COMPLAINTS WERE IDENTIFIED AS BEING THE RESULT OF INCORRECT FILTER IDENTIFICATION. OF THE NINE (9) COMPLAINTS, TWO (2) WERE IDENTIFIED AS BEING POSSIBLY RELATED TO THE NEW FAILURE MODE. IN NONE OF THE AFOREMENTIONED COMPLAINTS DID A CONFIRMED 'SERIOUS INJURY' OCCUR. THE HHE CONCLUDED THAT THE RISK SEVERITY OF 'MISIDENTIFIED FILTERS' IS NO MORE THAN MARGINAL WHICH MAY CAUSE TRANSIENT MINOR INJURY TO A PATIENT OR USER. ALTHOUGH THE MALFUNCTION HAS BEEN DETERMINED TO NOT LIKELY LEAD TO SERIOUS INJURY SHOULD IT OCCUR, LUMENIS HAS INITIATED CAPA # (B)(4) TO FURTHER INVESTIGATE THE "FILTER MIS-RECOGNITION" ISSUES AND DETERMINE CORRECTIVE ACTION.

Additional Manufacturer Narrative · 1

LUMENIS INVESTIGATED THE REPORTED EVENT BY CONTACTING THE USER FACILITY DIRECTLY. ONE (1) ATTEMPT TO OBTAIN; PATIENTS TREATMENT SETTINGS, PATIENTS INFORMATION, PATIENTS PHOTOS, AND SUN EXPOSURE, WHICH WERE PARTLY PROVIDED, EXCEPT FOR PATIENT PHOTOGRAPHS. AN EXAMINATION OF THE SUBJECT DEVICE BY A LUMENIS TECHNICAL EXPERT CONCLUDED THAT SYSTEM WASN'T RECOGNIZING THE FILTERS CORRECTLY. THE EXPERT REPLACED THE HAND PIECE AFTER WHICH HE CHECKED CALIBRATION AND ENERGY OUTPUT VERIFICATION. FOLLOWING THIS, THE SUBJECT DEVICE OPERATED WELL WITHIN MANUFACTURE SPECIFICATIONS AND THE TECHNICAL EXPERT CONFIRMED THAT THE SYSTEM PROPERLY IDENTIFIED VARIOUS FILTERS TESTED. LUMENIS IS CURRENTLY INVESTIGATING THE REPORTED EVENT. AT THIS POINT LUMENIS CAN NOT RULE OUT THAT A MALFUNCTION HAD OCCURRED AND CAN NOT RULE IF THIS MALFUNCTION WOULD LIKELY LEAD TO DEATH OR SERIOUS INJURY SHOULD IT RECUR. HENCE, IN AN ABUNDANCE OF CAUTION, LUMENIS IS REPORTING THIS EVENT. WHEN ADDITIONAL INFORMATION IS PROVIDED TO LUMENIS WITH WHICH TO DETERMINE A CAUSE FOR THE REPORTED EVENT, LUMENIS WILL FILE A FOLLOW-UP MDR.

Description of Event or Problem · 1

A USER FACILITY REPORTED THAT ONE (1) PATIENT DEVELOPED BLISTERS FOLLOWING IPL TREATMENT WITH A LUMENIS M22 LASER. SYSTEM HAS FAILED TO PROPERLY IDENTIFY IPL FILTERS USED WITH IPL HANDPIECE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
865979 M22 INTENSE PULSE LIGHT DELIVERY DEVICE GEX LUMENIS LTD. M22

Patients

Seq Age Sex Outcome Treatment
1 70 YR Other