3.0 RIO® ROBOTIC ARM - MICS
Report
- Report Number
- 3005985723-2018-00632
- Event Type
- Malfunction
- Date Received
- October 30, 2018
- Date of Event
- October 22, 2018
- Report Date
- March 8, 2019
- Manufacturer
- MAKO SURGICAL CORP.
- Product Code
- OLO
- UDI-DI
- 00848486030407
- PMA / PMN Number
- K170584
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
AN EVENT REGARDING SOFTWARE FREEZE WITH BLACK SCREEN INVOLVING 3.0 RIO ROBOTIC ARM - MICS, CATALOG: 209999 WAS REPORTED. METHOD & RESULTS: -DEVICE HISTORY REVIEW: A REVIEW OF THE DHR ASSOCIATED WITH RIO 594 FOUND QUALITY INSPECTION PROCEDURES SUCCESSFULLY PASSED. -COMPLAINT HISTORY: BASED ON THE DEVICE IDENTIFICATION (PN 209999) THE COMPLAINT DATABASES WERE REVIEWED FROM 2011 TO PRESENT FOR SIMILAR REPORTED EVENTS REGARDING SOFTWARE FREEZE WITH BLACK SCREEN. THERE WERE 0 OTHER REPORTED EVENTS. -CONCLUSION: THERE ARE NO ERRORS INDICATIVE OF A SOFTWARE FREEZE DURING THE PKA SESSION LOG SUBMITTED FOR THIS INVESTIGATION. NO LOGS WERE SUBMITTED FOR EITHER THE TKA APPLICATION INSTALL OR THE TKA CASE WHICH EXPERIENCED SIMILAR SOFTWARE FREEZE. THIS INVESTIGATION IS INCONCLUSIVE.
DURING PKA CASE AND SETUP OF TKA SOFTWARE HAD A COUPLE SOFTWARE FREEZES HAD TO HARD SHUTDOWN THE ROBOT FROM BACKSIDE OF ROBOT. ALSO HAD TO PERFORM SOFT REBOOT AND HARD REBOOT. BUT THEN BLACK SCREENED. SURGEON IS REQUESTING INFORMATION REGARDING REASON HAPPENING. SURGICAL DELAY-16-30 MINUTES YES 20 MINUTES, PATIENT WAS UNDER ANESTHESIA CASE TYPE: PKA.
AS PART OF NORMAL COMPLAINT FOLLOW-UP, AN EVALUATION OF THE EVENT HAS BEEN INITIATED BY MAKO SURGICAL. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.
DURING PKA CASE AND SETUP OF TKA SOFTWARE HAD A COUPLE SOFTWARE FREEZES HAD TO HARD SHUTDOWN THE ROBOT FROM BACKSIDE OF ROBOT. ALSO HAD TO PERFORM SOFT REBOOT AND HARD REBOOT. BUT THEN BLACK SCREENED. SURGEON IS REQUESTING INFORMATION REGARDING REASON HAPPENING. SURGICAL DELAY-16-30 MINUTES YES 20 MINUTES, PATIENT WAS UNDER ANESTHESIA. CASE TYPE: PKA.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 859308 | 3.0 RIO® ROBOTIC ARM - MICS | STEREOTAXIC DEVICE, ROBOTICS | OLO | MAKO SURGICAL CORP. | 00848486030407 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Hospitalization |