FDA Adverse Event Malfunction Summary report: N

3.0 RIO® ROBOTIC ARM - MICS

MDR report key: 8020239 · Received October 30, 2018

Report

Report Number
3005985723-2018-00632
Event Type
Malfunction
Date Received
October 30, 2018
Date of Event
October 22, 2018
Report Date
March 8, 2019
Manufacturer
MAKO SURGICAL CORP.
Product Code
OLO
UDI-DI
00848486030407
PMA / PMN Number
K170584
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

AN EVENT REGARDING SOFTWARE FREEZE WITH BLACK SCREEN INVOLVING 3.0 RIO ROBOTIC ARM - MICS, CATALOG: 209999 WAS REPORTED. METHOD & RESULTS: -DEVICE HISTORY REVIEW: A REVIEW OF THE DHR ASSOCIATED WITH RIO 594 FOUND QUALITY INSPECTION PROCEDURES SUCCESSFULLY PASSED. -COMPLAINT HISTORY: BASED ON THE DEVICE IDENTIFICATION (PN 209999) THE COMPLAINT DATABASES WERE REVIEWED FROM 2011 TO PRESENT FOR SIMILAR REPORTED EVENTS REGARDING SOFTWARE FREEZE WITH BLACK SCREEN. THERE WERE 0 OTHER REPORTED EVENTS. -CONCLUSION: THERE ARE NO ERRORS INDICATIVE OF A SOFTWARE FREEZE DURING THE PKA SESSION LOG SUBMITTED FOR THIS INVESTIGATION. NO LOGS WERE SUBMITTED FOR EITHER THE TKA APPLICATION INSTALL OR THE TKA CASE WHICH EXPERIENCED SIMILAR SOFTWARE FREEZE. THIS INVESTIGATION IS INCONCLUSIVE.

Description of Event or Problem · 0

DURING PKA CASE AND SETUP OF TKA SOFTWARE HAD A COUPLE SOFTWARE FREEZES HAD TO HARD SHUTDOWN THE ROBOT FROM BACKSIDE OF ROBOT. ALSO HAD TO PERFORM SOFT REBOOT AND HARD REBOOT. BUT THEN BLACK SCREENED. SURGEON IS REQUESTING INFORMATION REGARDING REASON HAPPENING. SURGICAL DELAY-16-30 MINUTES YES 20 MINUTES, PATIENT WAS UNDER ANESTHESIA CASE TYPE: PKA.

Additional Manufacturer Narrative · 1

AS PART OF NORMAL COMPLAINT FOLLOW-UP, AN EVALUATION OF THE EVENT HAS BEEN INITIATED BY MAKO SURGICAL. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 1

DURING PKA CASE AND SETUP OF TKA SOFTWARE HAD A COUPLE SOFTWARE FREEZES HAD TO HARD SHUTDOWN THE ROBOT FROM BACKSIDE OF ROBOT. ALSO HAD TO PERFORM SOFT REBOOT AND HARD REBOOT. BUT THEN BLACK SCREENED. SURGEON IS REQUESTING INFORMATION REGARDING REASON HAPPENING. SURGICAL DELAY-16-30 MINUTES YES 20 MINUTES, PATIENT WAS UNDER ANESTHESIA. CASE TYPE: PKA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
859308 3.0 RIO® ROBOTIC ARM - MICS STEREOTAXIC DEVICE, ROBOTICS OLO MAKO SURGICAL CORP. 00848486030407

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization