FDA Adverse Event
Malfunction
Summary report: N
1832415-2018-09738
MDR report key: 8011149
·
Received October 28, 2018
Report
- Report Number
- 1832415-2018-09738
- Event Type
- Malfunction
- Date Received
- October 28, 2018
- Report Date
- September 27, 2018
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CT, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
CUSTOMER STATED, "THE PAD SMELLS LIKE PLASTIC BURNING BUT HE HAS CHECKED THE PAD FOR ANY HOLES. AND THERE ARE NO HOLES." THE PRODUCT WAS RETURNED FOR INVESTIGATION. THE CUSTOMER DID NOT CLAIM ANY INJURY OR SEEK MEDICAL ATTENTION. AN INVESTIGATION WAS DONE TO LOOK INTO THE CUSTOMERS COMPLAINT. THE PAD WAS TESTED ON THREE SEPARATE OCCASIONS AND PAD WAS HEATING AND FUNCTIONING PROPERLY. THERE WAS NO EVIDENCE OF BURNING SMELL OBSERVED.
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |