FDA Adverse Event Malfunction Summary report: N

1832415-2018-09738

MDR report key: 8011149 · Received October 28, 2018

Report

Report Number
1832415-2018-09738
Event Type
Malfunction
Date Received
October 28, 2018
Report Date
September 27, 2018
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CUSTOMER STATED, "THE PAD SMELLS LIKE PLASTIC BURNING BUT HE HAS CHECKED THE PAD FOR ANY HOLES. AND THERE ARE NO HOLES." THE PRODUCT WAS RETURNED FOR INVESTIGATION. THE CUSTOMER DID NOT CLAIM ANY INJURY OR SEEK MEDICAL ATTENTION. AN INVESTIGATION WAS DONE TO LOOK INTO THE CUSTOMERS COMPLAINT. THE PAD WAS TESTED ON THREE SEPARATE OCCASIONS AND PAD WAS HEATING AND FUNCTIONING PROPERLY. THERE WAS NO EVIDENCE OF BURNING SMELL OBSERVED.

Patients

Seq Age Sex Outcome Treatment
1