FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP MMT-1712K

MDR report key: 7997506 · Received October 23, 2018

Report

Report Number
2032227-2018-48252
Event Type
Malfunction
Date Received
October 23, 2018
Date of Event
October 7, 2018
Report Date
February 13, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
UDI-DI
00643169999770
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

HARDWARE LOW LEVEL FAILURES CONFIRMED IN DOWNLOADED HISTORY LOG DUE TO A PIO (SOFTWARE) FAILURE. PUMP FAILED THE SELF TEST AND PASSED THE DISPLACEMENT TEST.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP HAD HARDWARE LOW LEVEL FAILURES ALARM. CUSTOMER'S BLOOD GLUCOSE VALUE WAS 126 MG/DL. THE CUSTOMER WAS ASSISTED WITH TROUBLESHOOTING. THE CUSTOMER PERFORMED SELF-TEST AND IT DID NOT PASS AND AGAIN PUMP ERROR OCCURRED. THE DEVICE WILL BE RETURN FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
835867 640G INSULIN PUMP MMT-1712K PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1712K HG23NPR 00643169999770

Patients

Seq Age Sex Outcome Treatment
1