VS4 VITAL SIGNS MONITOR
Report
- Report Number
- 1218950-2018-08317
- Event Type
- Death
- Date Received
- October 23, 2018
- Report Date
- October 16, 2018
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- DXN
- PMA / PMN Number
- K120132
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION. IT IS UNKNOWN AT THE TIME OF THIS REPORT IF THE DEVICE CAUSED OR CONTRIBUTED TO THE ADVERSE EVENT. ADDITIONAL INFORMATION HAS BEEN REQUESTED.
CUSTOMER CARE RESOLUTION CENTER (CCSC) PROVIDED TROUBLESHOOTING ASSISTANCE. SAFETY AND FUNCTIONAL TESTS WERE DONE AND THE DEVICE PASSED ALL TESTING. A COMPREHENSIVE LOG ANALYSIS ALSO CONFIRMED NO PRODUCT MALFUNCTION. THE FIELD SERVICE ENGINEER (FSE) REPLACED THE DEVICE BATTERY DURING TESTING ,BUT NOT FOR THE PURPOSE OF ADDRESSING THE REPORTED ISSUE. THIS COMPLAINT HAS BEEN EVALUATED AND DOES NOT ALLEGE A DEATH, SERIOUS INJURY, OR SAFETY ISSUE. THE DEPUTY WARD MANAGER AT THE CUSTOMER SIDE, CONFIRMED ON (B)(6)-2018 THAT THE DEATH OF THE PATIENT WAS NOT RELATED TO THE BEHAVIOR OF THE DEVICE.THE DEVICE REMAINS AT THE CUSTOMER SITE .THERE HAVE BEEN NO ADDITIONAL CALLS FROM THE CUSTOMER.
THE CUSTOMER REPORTED THAT THE FOLLOWING VALUES WERE MEASURED IN A DECEASED PATIENT: 14.10.2018/15:35:38 PULSE 77, SPO2 89%, RR -/-, TEMP. 34.4.
THE CUSTOMER REPORTED THAT MEASURED READINGS WERE OBTAINED FROM A DECEASED PATIENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 837167 | VS4 VITAL SIGNS MONITOR | PATIENT MONITOR | DXN | PHILIPS MEDICAL SYSTEMS | 863283 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |