FDA Adverse Event Injury Summary report: N

PHILIPS ZOOM

MDR report key: 7980402 · Received October 18, 2018

Report

Report Number
1000582314-2018-00006
Event Type
Injury
Date Received
October 18, 2018
Date of Event
September 26, 2018
Report Date
October 18, 2018
Manufacturer
DISCUS DENTAL, LLC
Product Code
EEG
UDI-DI
00075020035004
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(4) 2018, IN WHICH THE DENTAL OFFICE CLAIMED PATIENT WAS HAVING SENSITIVITY ISSUES AFTER THE IN-OFFICE WHITENING PROCEDURE AND PATIENT WENT TO THE EMERGENCY ROOM. THE KIT AND GEL WERE USED UP DURING THE PROCEDURE AND WERE NOT RETURNED. THE RETAIN SAMPLE OF THE WHITENING GEL, SKU: 22-3764, LOT: 18194028, WAS TESTED ON (B)(4) 2018, AND RESULTS WERE WITHIN SPECIFICATIONS. ALSO REVIEWED THE DEVICE/BATCH HISTORY RECORDS OF WHITENING KIT, SKU: 881055701540, LOT: 18201006 AND GEL, SKU: 22-3764, LOT: 18194028. NO OUT OF SPECIFICATION OR DISCREPANCY WAS FOUND. REVIEWED COMPLAINTS HISTORY, NO OTHER SIMILAR INCIDENT WAS REPORTED FROM THE SAME LOT NUMBERS. REVIEWED DIRECTION FOR USE OF THE KIT. THE DFU DESCRIBES STEPS FOR CANDIDATE QUALIFICATION, WARNINGS, INGREDIENTS, TREATMENT FOR SENSITIVITY AND OTHER PRECAUTIONS. NO PRODUCT FAILURE OR OUT OF SPECIFICATIONS WAS FOUND IN THE PRODUCT. POTENTIAL OF SENSITIVITY MAY BE DUE TO A PREEXISTING SENSITIVITY. BASED ON THE INVESTIGATION RESULTS AND AVAILABLE INFORMATION, DISCUS DENTAL CONCLUDES THERE WAS NO MALFUNCTION OR FAILURE IN THE PRODUCT. NO CORRECTIVE ACTIONS ARE REQUIRED.

Description of Event or Problem · 1

DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(4) 2018, IN WHICH THE DENTAL OFFICE CLAIMED PATIENT WAS HAVING SENSITIVITY ISSUES AFTER THE IN-OFFICE WHITENING PROCEDURE AND PATIENT WENT TO THE EMERGENCY ROOM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
817950 PHILIPS ZOOM ZOOM CHAIRSIDE KIT EEG DISCUS DENTAL, LLC 881055701540 18201006 00075020035004

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization