FDA Adverse Event Malfunction Summary report: N

POWERHEART G5 AUTOMATIC AED

MDR report key: 7979805 · Received October 18, 2018

Report

Report Number
2112020-2018-00020
Event Type
Malfunction
Date Received
October 18, 2018
Report Date
May 31, 2019
Manufacturer
CARDIAC SCIENCE CORPORATION
Product Code
MKJ
PMA / PMN Number
P160033
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

CORRECTION: PMA/510(K) NUMBER CHANGED FROM K143714 TO P160033. DEVICE EVALUATION: THE AED WAS RECEIVED AND AN INVESTIGATION WAS PERFORMED. A TEST BATTERY WAS INSTALLED INTO THE AED AND THE RESCUE READY INDICATOR DID NOT CHANGE TO GREEN. AFTER THE AED'S LID WAS OPENED, THE DEVICE PROMPTED SERVICE REQUIRED AND THERE WAS A PADS ERROR. A COMMUNICATION CABLE WAS ATTACHED AND THE AED WAS UNABLE TO COMMUNICATE WITH A COMPUTER. THE AED WAS OPENED AND INSPECTION FOUND SIGNIFICANT DAMAGE TO THE MAIN PCBA BOARD. THERE WERE BURNT COMPONENTS AND SOME RESISTORS HAD COME OFF THE MAIN PCBA BOARD. THE ROOT CAUSE OF THE REPORTED PROBLEM WAS HEAVY DAMAGE TO THE HIGH VOLTAGE CIRCUIT. THE INVESTIGATION WAS COMPLETED AND THE AED WILL BE SCRAPPED.

Description of Event or Problem · 0

A DISTRIBUTOR IN HONG KONG REPORTED THEIR SALES PERSON TOOK A G5 DEMO AED TO A CLIENT FOR A DEMONSTRATION. THE AED WAS CONNECTED TO A SIMULATOR AND DURING THE DEMONSTRATION THE AED GAVE A SHOCK AND SMELLED "BURNT". AFTERWARDS THE AED INDICATED SERVICE WAS REQUIRED. WHEN THE AED WAS CONNECTED TO A COMPUTER THE DATA FILE COULD NOT BE DOWNLOADED WITH AED MANAGER. THE REPORTED PROBLEM DIDN'T CAUSE ANY INJURIES.

Additional Manufacturer Narrative · 1

THE DISTRIBUTOR WAS ASKED TO RETURN THE AED TO CARDIAC SCIENCE FOR INVESTIGATION AND SERVICE.

Description of Event or Problem · 1

A DISTRIBUTOR IN (B)(6) REPORTED THEIR SALES PERSON TOOK A G5 DEMO AED TO A CLIENT FOR A DEMONSTRATION. THE AED WAS CONNECTED TO A SIMULATOR AND DURING THE DEMONSTRATION THE AED GAVE A SHOCK AND SMELLED "BURNT". AFTERWARDS THE AED INDICATED SERVICE WAS REQUIRED. WHEN THE AED WAS CONNECTED TO A COMPUTER THE DATA FILE COULD NOT BE DOWNLOADED WITH AED MANAGER. THE REPORTED PROBLEM DIDN'T CAUSE ANY INJURIES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
822846 POWERHEART G5 AUTOMATIC AED AUTOMATED EXTERNAL DEFIBRILLATOR (AED) MKJ CARDIAC SCIENCE CORPORATION G5A

Patients

Seq Age Sex Outcome Treatment
1