FDA Adverse Event Malfunction Summary report: N

BD ACCU-SED®ESR BI-LEVEL CONTROL

MDR report key: 7967284 · Received October 15, 2018

Report

Report Number
2243072-2018-01473
Event Type
Malfunction
Date Received
October 15, 2018
Date of Event
September 13, 2018
Report Date
February 7, 2019
Manufacturer
BECTON DICKINSON
Product Code
GKB
PMA / PMN Number
N/A
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RO
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELD HAS BEEN UPDATED DUE TO CORRECTED INFORMATION: DESCRIBE EVENT OR PROBLEM: IT WAS REPORTED WITH THE USE OF THE BD ACCU-SED®ESR BI-LEVEL CONTROL THERE WAS AN ISSUE WITH 7 INSTANCES OF SOFTWARE MALFUNCTION (INVALID CODE). THERE WAS NO REPORT OF INJURY OR MEDICAL INTERVENTION. INVESTIGATION: BD HAD NOT RECEIVED SAMPLES OR PHOTOS FROM THE CUSTOMER FACILITY FOR EVALUATION; THEREFORE, THE INVESTIGATION WAS LIMITED. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR THE INCIDENT LOT AND, BASED ON THIS REVIEW, ALL PRODUCT SPECIFICATIONS AND REQUIREMENTS FOR LOT RELEASE WERE MET; THERE WERE NO RELATED QUALITY NON-CONFORMANCES DURING MANUFACTURING OF THE PRODUCT. AS NO SAMPLES OR PHOTOS WERE RECEIVED FOR EVALUATION, THE CUSTOMER'S INDICATED FAILURE MODE WAS NOT OBSERVED BY BD. HOWEVER, FURTHER INVESTIGATION ACTIVITIES HAVE BEEN CONDUCTED THROUGH A CAPA AND THE MOST LIKELY ROOT CAUSE HAS BEEN IDENTIFIED. AS A RESULT, CORRECTIVE ACTIONS AND PROCEDURES ARE BEING IMPLEMENTED TO MITIGATE FURTHER OCCURRENCES.

Description of Event or Problem · 0

IT WAS REPORTED WITH THE USE OF THE BD ACCU-SED®ESR BI-LEVEL CONTROL THERE WAS AN ISSUE WITH 7 INSTANCES OF SOFTWARE MALFUNCTION (INVALID CODE). THERE WAS NO REPORT OF INJURY OR MEDICAL INTERVENTION.

Additional Manufacturer Narrative · 1

(B)(4). THE REPORTED LOT# 1823500 WAS NOT FOUND FOR THE REPORTED CATALOG NUMBER. (B)(6). A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED WITH THE USE OF THE BD ACCU-SED®ESR BI-LEVEL CONTROL THERE WAS AN ISSUE WITH SOFTWARE MALFUNCTION (INVALID CODE). THERE WAS NO REPORT OF INJURY OR MEDICAL INTERVENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
804619 BD ACCU-SED®ESR BI-LEVEL CONTROL ESR INSTRUMENT GKB BECTON DICKINSON UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 Other