FDA Adverse Event Malfunction Summary report: N

VITROS 5.1 FS CHEMISTRY SYSTEM

MDR report key: 796507 · Received December 8, 2006

Report

Report Number
1319681-2006-00272
Event Type
Malfunction
Date Received
December 8, 2006
Date of Event
November 13, 2006
Report Date
November 13, 2006
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS, INC.
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION SUMMARY: INVESTIGATION INTO THIS EVENT FOUND THAT THE CUSTOMER DID NOT INVERT THE IMMUNO WASH FLUID AS INDICATED IN THE INSTRUCTIONS FOR USE PRIOR TO LOADING ON THE ANALYZER. AFTER LOADING FRESH IWF HANDLED ACCORDING TO RECOMMENDED PROCEDURES, QC RESULTS HAVE BEEN ACCEPTABLE. THE ANALYZER AND THE PHYT SLIDES ARE WORKING AS INTENDED. THE ROOT CAUSE OF THE EVENT IS USER ERROR. THE CUSTOMER DID NOT FOLLOW OCD RECOMMENDED IWF HANDLING PROCEDURE PRIOR TO LOADING ON THE ANALYZER.

Description of Event or Problem · 1

A CUSTOMER OBSERVED NEGATIVELY BIASED PHYT QC RESULTS ON THE VITROS 5.1 FS ANALYZER. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5.1 FS CHEMISTRY SYSTEM CLINCIAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 *