FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 7955442 · Received October 11, 2018

Report

Report Number
1823260-2018-03554
Event Type
Malfunction
Date Received
October 11, 2018
Date of Event
September 25, 2018
Report Date
October 11, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
1823260-08/30/18-005-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

CUSTOMER COMPLAINED OF DISCREPANT INR RESULTS BETWEEN COAGUCHEK XS PRO METER U76011667 AND A LAB USING AN UNKNOWN REAGENT. THE CUSTOMER TESTED A PATIENT AND THE RESULT WAS 7.1 INR. PATIENT HAD A LAB TEST AND THE RESULT WAS 4.1 INR. THE CUSTOMER DID NOT PROVIDE FURTHER INFORMATION REGARDING THE PATIENT OR THE TEST. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT RETENTION TEST STRIPS (297788) WERE TESTED IN COMPARISON TO MASTERLOT #28632180 (RECALIBRATED LOT TO RTF/09) ON INTERNAL REFERENCE METERS. FOR THIS PURPOSE, TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION MATERIAL AS TESTED COMPLIES WITH SPECIFICATION. EXTENSIVE MEASUREMENTS HAVE SHOWN HIGHER DEVIATIONS FOR COAGUCHEK VALUES > 4.5 INR COMPARED TO A LABORATORY METHOD. THEREFORE, THE CUSTOMER ALLEGATION HAS BEEN SUBSTANTIATED. A PRODUCT PROBLEM HAS BEEN FOUND FOR COAGUCHEK VALUES > 4.5 INR, WHICH WAS THE CASE IN THIS COMPLAINT. THIS CAN BE TRACED BACK TO THE CALIBRATION OF THE COMPLAINED TEST STRIPS TO THE WHO STANDARD RTF/16. FOR MEASUREMENTS > 4.5 INR. THE CUSTOMER IS ADVISED TO CONTACT THE PHYSICIAN AND PERFORM A MEASUREMENT WITH A LABORATORY METHOD. ROCHE DIAGNOSTICS HAS ISSUED A RECALL FOR THIS ISSUE. PLEASE REFER TO MEDWATCH FIELD H9- CORRECTION/REMOVAL REPORT NO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
796032 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 29778813

Patients

Seq Age Sex Outcome Treatment
1