FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 7945170 · Received October 8, 2018

Report

Report Number
3004753838-2018-120353
Event Type
Malfunction
Date Received
October 8, 2018
Date of Event
July 16, 2018
Report Date
July 26, 2018
Manufacturer
DEXCOM, INC.
Product Code
PQF
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON 07/26/2018 THAT ON (B)(6) 2018, THE SMART DEVICE DISPLAYED AN ERROR MESSAGE FOR LOW TRANSMITTER BATTERY. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE. DATA WAS PROVIDED FOR INVESTIGATION. DATA INVESTIGATION CONFIRMED A LOW TRANSMITTER BATTERY IN ADDITION, A FAILED TRANSMITTER ERROR WAS PRESENT IN CONNECTION TO THE REPORTED ALLEGATION. THE ROOT CAUSE COULD NOT BE DETERMINED. THE REPORTED ISSUE OF LOW TRANSMITTER BATTERY IS REPORTABLE BASED ON THE FINDING OF A FAILED TRANSMITTER ERROR. THE TRANSMITTER HAS BEEN RECEIVED FOR EVALUATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE THE EVALUATION IS COMPLETE.

Description of Event or Problem · 1

UPON FURTHER REVIEW, THIS RECORD HAS BEEN DETERMINED TO NOT BE REPORTABLE. PLEASE DISREGARD INITIAL REPORTING UNDER MFR# 3004753838-2018-120353.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
785478 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. 9438-06 6006865

Patients

Seq Age Sex Outcome Treatment
1