FDA Adverse Event Malfunction Summary report: N

1832415-2018-09678

MDR report key: 7935903 · Received October 4, 2018

Report

Report Number
1832415-2018-09678
Event Type
Malfunction
Date Received
October 4, 2018
Report Date
September 4, 2018
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CUSTOMER STATED, "SEEMS LIKE MELTED ON ONE SIDE." THE PRODUCT WAS RETURNED FOR INVESTIGATION. AN INVESTIGATION WAS DONE TO LOOK INTO THE CUSTOMERS COMPLAINT. THE PAD WAS TESTED BY QUALITY CONTROL TECHNICIAN AND THE PAD WAS HEATING AND FUNCTIONING PROPERLY. THERE WAS NO EVIDENCE OF SWITCH OR HEATING PAD MELTING.

Patients

Seq Age Sex Outcome Treatment
1