Description of Event or Problem · 1
I REQUESTED LENS CRAFTERS NOT TAKE ANY PICTURES OF MY EYE. THEY PUT ME IN FRONT OF A MACHINE AND HAD ME LOOK INTO IT, I ASKED WHAT THEY WERE DOING, SHE SAID MEASURING EYES AND A VERY INTENSE FLASH WENT OFF. IT REALLY AFFECTED ME IMMEDIATELY. I WAS VERY ALARMED AND UNCOMFORTABLE. IMMEDIATELY AFTER FLASH I EXPERIENCED EYE HEADACHE BETWEEN EYES, GLARES, EXTREME SENSITIVITY TO LIGHT, AND ANXIETY. I COMPLAINED TO ASSISTANT AND DOCTOR ON SITE, CASHIERS AND EYE ASSISTANTS WHEN TRYING TO PURCHASE GLASSES. NO ONE TOOK THE TIME OUT TO SIT ME DOWN AND ASK ME IF I NEEDED ASSISTANCE OR WATER. THEY ALL IGNORED ME. THEY NEVER INFORMED ME OR PREPARED ME FOR THE EXTREME FLASH A BLUE LED LIGHT. I BELIEVE THEY PURPOSELY DID THIS BECAUSE I REFUSED CAMERAS BEFORE EXAM STARTED. AFFECTED QUALITY OF LIFE, EYES ARE AFFECTED WITH GLASSES, EYE SENSITIVITY, AND EYE HEADACHES AFFECTS DRIVING AND CONCENTRATION.